Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
CustomerServiceRepresentative

Murtada Al-Kathim

Al Qatif,Eastern Province

Summary

Dedicate my Skills to high level.

Excellent sales ability and communication skills.

Utilised key communication, persuasion and negotiation skills to build profitable customer bases.

Organized and Willingness to take responsibilities to meet team goals.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Representative

Alshaya Co
Khobar, Eastern Province
01.2021 - Current
  • Increased revenue through upselling and consistent contract renewals.
  • Identified prospect needs and offered appropriate products and services.
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Maintained close and regular contact with assigned clients to nurture long-term relationships.
  • Applied exceptional customer service skills across all sales channels to engage prospects.

Safety Officer

construction Enterprises
Dammam, Eastern Province
03.2014 - 05.2020

Fitness Trainer

Fitness Maker
Dammam, Saudi Arabia
01.2018 - 04.2020
  • Facilitated safe warm-up and cool-down routines to maintain first-class safety during workouts.
  • Provided new-member inductions, providing a welcoming facilities tour, advice on fitness timetables and overall customer support.
  • Encouraged client participation in classes, improving progress towards specified fitness goals.
  • Established gym timetable to run classes exactly on schedule and avoid inconveniencing customers.
  • Carried out regular equipment maintenance for optimum client wellbeing and continued health and safety compliance.

Education

Certificate of Higher Education - Natural science

Alyamama public secondary school
Al Qatif, Eastern Province
02.2005 - 04.2007

Skills

  • Sales closing techniques
  • Sales and marketing
  • After-sales customer service
  • Product and service demonstration

Computer Skills

Communication skills

Languages

Arabic
Native language
English
Upper intermediate
A1

Certification

  • Certified Marine And Offshore Pty Ltd
  • Training Customs Work for Custom Brokers
  • Certified Alsafa Bodybuilding Championship

Timeline

Representative

Alshaya Co
01.2021 - Current

Fitness Trainer

Fitness Maker
01.2018 - 04.2020

Safety Officer

construction Enterprises
03.2014 - 05.2020

Certificate of Higher Education - Natural science

Alyamama public secondary school
02.2005 - 04.2007
Murtada Al-Kathim