MURTAZA MUSTAFA

As a Regional Fleet Manager at J&T - SouthWest Region (Khamis,Jazan,Jeddah,Mecca And Taif), I specialize in optimizing fleet operations, reducing costs, and maximizing asset efficiency. With a strong focus on fuel management, cost control, and strategic fleet distribution, I drive productivity while minimizing waste.

I excel at problem-solving and data-driven decision-making, ensuring every vehicle is utilized efficiently. I enhance fleet performance and operational effectiveness by monitoring fuel consumption, preventing misuse, and streamlining logistics

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Committed to cost-effective, high-performance fleet management, I take a proactive approach to resource allocation and continuous process improvement, keeping operations smooth and efficient.

• Directed daily operations to achieve maximum output and reduce costs.
• Tracked and managed fleet accruals, daily spending, and expenditures.
• Sought to improve fleet processes, functions and communications.
• Assessed staff and team performance and regularly actioned insights to fuel improvement.
• Analysed data and records to identify measures that reduced operating costs.
• Reduced regional fleet operational costs by introducing efficient management strategies.
• Planned efficient route schedules to minimize fuel consumption and drive time.
• Established operational and administrative procedures and enforced controls.

As an Operations Manager, I focused on keeping things running smoothly by managing teams, optimizing processes, and controlling costs. I made sure operations were efficient, budgets were on track, and staff had the right support to perform at their best.

I analyzed performance data to find better ways of working, cut unnecessary costs, and improve productivity. From scheduling staff to streamlining workflows, I worked to keep everything organized and efficient. I also prioritized customer satisfaction, ensuring we met expectations while maintaining quality standards.

My role was all about problem-solving, leadership, and continuous improvement, making sure both the business and the team operated at their full potential.

• Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity
• Strategically scheduled and managed staff members, maintaining high-performing business operations
• Analyzed financial data to track and achieve budget targets
• Developed, recommended, and implemented strategies to improve employee work quality and speed
• Managed and motivated high-performing teams for successful KPI attainment
• Led overall direction, coordination, and evaluation of department functions
• Cut company operating budgets through improved staffing, resourcing, and inventory management
• Drove performance while managing and maintaining customer expectations, quality standards and SLAs
• Performed strategic process improvements and updated methodologies to enhance operations
• Reduced expenditures by implementing inventory control measures and improving organizational operations
• Nurtured positive customer relationships, enhancing membership loyalty and driving client retention
• Trained staff in best practices to achieve optimal productivity
• Addressed customer issues calmly and professionally, delivering quick, successful resolutions
• Maintained store appearance, including shelving organization, store layout, and visual merchandise planning
• Motivated management and staff teams to consistently deliver high-quality, customer-focused service
• Analyzed operations data to identify process gaps and successfully implement change
• Reduced costs and improved operations by analyzing processes and customer feedback

• Encouraged and promoted ideas aligned to business needs and benefits
• Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status
• Reviewed and assessed operations performance, developing initiatives for continuous process improvement
• Monitored supply chain and managed all logistics functions for company
• Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes

• Developed, recommended, and implemented strategies to improve employee work quality and speed
• Served as key corporate representative, liaising with various stakeholders in support of operational excellence
• Aided senior leadership by recommending corrective actions and improvements to company operations
• Minimized discrepancies by effectively training employees on best practices, policies and procedures
• Performed strategic process improvements and updated methodologies to enhance operations
• Analyzed operations data to identify process gaps and successfully implement change
• Worked constructively with sales team generating new business opportunities and supporting company growth
• Managed and motivated high-performing teams for successful KPI attainment
• Adhered to employee relations processes while recruiting, retaining and developing staff

• Improved data integrity with rigorous auditing and cleansing
• Participated in requirements meetings and data mapping sessions to understand business needs
• Generated weekly reports, detailing findings and advising recommendations for strategic decision making
• Analyzed large datasets, drawing meaningful conclusions and providing actionable recommendations
• Processed confidential data and information following strict guidelines
• Trained end-users to capture new reports and use dashboards
• Navigated multiple application-specific interfaces to carry out analysis
• Modified current systems to enhance workflows and meet new needs
• Facilitated system expansion, modification, and updates

• Developed multiple Android Applications along with ERP systems for multiple clients
• Saholat was one of main project to provide multiple facilities to users at their doorstep
• Designed and built scalable APIs to increase development workflow
• Wrote clean, clear and well-tested code for various projects
• Worked with multidisciplinary teams to meet project deadlines within budget
• Checked software for errors and coded updates to fix problems
• Produced clean, error-free code in line with internal quality standards