Hi, I’m
Murtaza Mustafa
Saudi Arabia
Summary
Ambitious Operations Manager with more than 6 years of management experience. Applies strong analytical and critical thinking skills to solve complex operational problems. Dedicated and organized Operations Manager and effective leader with over 6 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or management role with growing organization . Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organisational operations. Practiced in providing assorted teams with support and resources to succeed.
Overview
6
years of professional experience
4
years of post-secondary education
Work history
GLT ExpressSouthern Region,Khamis Mushait
Operations Manager
11.2021 - Current
Job overview
- Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
- Strategically scheduled and managed staff members, maintaining high-performing business operations.
- Analyzed financial data to track and achieve budget targets.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Managed and motivated high-performing teams for successful KPI attainment.
- Led overall direction, coordination and evaluation of department functions.
- Cut company operating budgets through improved staffing, resourcing and inventory management.
- Drove performance while managing and maintaining customer expectations, quality standards and SLAs.
- Performed strategic process improvements and updated methodologies to enhance operations.
- Reduced expenditures by implementing inventory control measures and improving organisational operations.
- Analysed operations data to identify process gaps and successfully implement change.
- Reduced costs and improved operations by analysing processes and customer feedback.
Moovo Riyadh, Saudi Arabia
Operations Supervisor
07.2020 - 09.2021
Job overview
- Encouraged and promoted ideas aligned to business needs and benefits.
- Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
- Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
- Monitored supply chain and managed all logistics functions for company.
- Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
TrellaJeddah
Operations Lead
02.2019 - 07.2020
Job overview
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Performed strategic process improvements and updated methodologies to enhance operations.
- Analysed operations data to identify process gaps and successfully implement change.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
- Managed and motivated high-performing teams for successful KPI attainment.
- Adhered to employee relations processes while recruiting, retaining and developing staff.
DHLLahore
Data Analyst
05.2018 - 01.2019
Job overview
- Improved data integrity with rigorous auditing and cleansing.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Generated weekly reports, detailing findings and advising recommendations for strategic decision making.
- Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
- Processed confidential data and information following strict guidelines.
- Trained end-users to capture new reports and use dashboards.
- Navigated multiple application-specific interfaces to carry out analysis.
- Modified current systems to enhance workflows and meet new needs.
- Facilitated system expansion, modification and updates.
UpworkLahore
Freelancer
06.2017 - 01.2019
Job overview
- Developed multiple Android Applications along with ERP systems for multiple clients.Saholat was one of main project to provide multiple facilities to users at their door step
- Designed and built scalable APIs to increase development workflow.
- Wrote clean, clear and well-tested code for various projects
- Worked with multidisciplinary teams to meet project deadlines within budget
- Checked software for errors and coded updates to fix problems
- Produced clean, error-free code in line with internal quality standards
Education
University Of GujratPakistan
Bachelor of Engineering from Software Engineering
01.2014 - 04.2018
University overview
- Completed professional development in PMP
- Elected Captain of final year project.
- Member of IEEE.
- Received Full Study Scholarship.
IEEE Business And Networking
Diploma of Education from Business Development
Siit Colleges Of Science
A-Levels from Science
Skills
- Process improvement strategies
- Multidisciplinary collaboration
- Business process re-engineering
- Cost reduction and containment
- Warehouse operations
- Productivity improvement Specialist
- Quality compliance procedures
- Solutions development
- Inventory control
- Resource planning and allocation
- Lean methodologies
Accomplishments
- Completed professional development in PMP
- Elected Captain of Final-Year Project Team
- Professional development completed in Business And Networking Management.
- Successfully expand the business for 2 start-ups to different regions.
Languages
English
Fluent
Arabic
Upper intermediate
Timeline
Operations Manager
GLT Express
11.2021 - Current
Operations Supervisor
Moovo
07.2020 - 09.2021
Operations Lead
Trella
02.2019 - 07.2020
Data Analyst
DHL
05.2018 - 01.2019
Freelancer
Upwork
06.2017 - 01.2019
University Of Gujrat
Bachelor of Engineering from Software Engineering
01.2014 - 04.2018
IEEE Business And Networking
Diploma of Education from Business Development
12.2018
Siit Colleges Of Science
A-Levels from Science
01.2014
Similar Profiles
MURTAZA MUSTAFAMURTAZA MUSTAFA
Regional Fleet Manager at J&T ExpressRegional Fleet Manager at J&T Express
Kathleen KetchellKathleen Ketchell
Mechanical Fitter at GLTMechanical Fitter at GLT
Santosh Ashok KarkhanisSantosh Ashok Karkhanis
Asscoiate Director at HSBC GLT IndiaAsscoiate Director at HSBC GLT India
Wahaj MehdiWahaj Mehdi
Assistant Manager Construction at Red Sea GlobalAssistant Manager Construction at Red Sea Global
Shijin MannantavidaShijin Mannantavida
Senior floor manager at Al Mas Family Restaurant - Multi CuisineSenior floor manager at Al Mas Family Restaurant - Multi Cuisine