Muruganandham Sigamani
khobar,Saudi Arabia
Summary
Dedicated sales professional with a strong focus on customer satisfaction and building client trust. Demonstrates expertise in direct and channel sales, with a deep understanding of the sales cycle and psychology. Proven ability to achieve targets through effective time management and customer relationship management. Skilled in product knowledge, demonstrations, and staff training, with a flexible schedule to meet diverse client needs. Fast learner with a talent for acquiring new languages, aiming to leverage these skills for continued success in customer relations and service excellence.
Overview
8
8
years of professional experience
2009
2009
years of post-secondary education
Work history
Sales representative
Retail Electronic companies
India
01.2017 - 04.2025
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Expanded client base through targeted outreach initiatives.
- Navigated challenging negotiations to secure lucrative contracts.
- Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
- Conducted market analysis to anticipate future trends and adjust strategies accordingly.
- Fostered strong customer relationships through exceptional service.
- Collaborated with marketing department for effective promotional campaigns.
- Participated in team-building activities, promoting a harmonious work environment.
- Optimised sales presentations using persuasive communication techniques.
- Identified potential leads, resulting in improved sales performance.
- Collected and processed payments.
- Built lasting relationships with clients through customer service interactions.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Contacted satisfied customers to offer additional services.
- Responded to telephone and in-person requests for information.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Provided customers with price information and handled financial transactions.
- Increased current product and service sales through knowledgeable customer advice.
- Maintained quality assurance standards for all products and services.
Education
Secondary School Leaving Certificate -
NLC Boys High School
india /2004 - 01.2006
Diploma - Electrical and Electronic Engineering (EEE)
Muruga Polytechnic College
India 04.2008 - 04.2011
Skills
- Customer satisfaction focus
- Building client trust
- Target achievement
- Knowledge of sales psychology
- Time management efficiency
- Fast learning new things
- New language learning skill
- Customer Service
- Customer relations
- Product knowledge
- Product demonstrations
- Sales expertise
- Staff training
- Customer relationship management
- Flexible schedule
- Personnel training
- Visiting customer locations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Completion course of HDCA
- Certification of PLC
Languages
English
Upper intermediate
Hindi
Intermediate
Tamil
Native
Malayalam
Intermediate
Personal Information
- Age-34
- Date of birth: 03/21/1991
- Gender: Male
- Nationality: Indian
- Marital status: Married
- Passport Number: X7389605
- Iqama: 2607934680 (transferrable)
- Total year of Experience-8 years
Custom
I do hereby declare the particulars of information and facts studied above are true, correct and complete to the best of my knowledge and belief.
Timeline
Sales representative
Retail Electronic companies
01.2017 - 04.2025
Diploma - Electrical and Electronic Engineering (EEE)
Muruga Polytechnic College
04.2008 - 04.2011
Secondary School Leaving Certificate -
NLC Boys High School
/2004 - 01.2006
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