Musa Yousuf

Accomplished professional with extensive expertise in onboarding coordination, training development, and employee engagement. Demonstrates proficiency in HRIS systems operation, strategic planning, and remote onboarding. Skilled in performance appraisal, compliance adherence, and process optimization. Adept at managing customer service, staff management, and inventory management with a focus on data analysis and team supervision. Proven ability in conflict resolution, report preparation, and coaching techniques to enhance staff retention. Experienced in background checks procedure and recruitment processes with a strong understanding of payroll systems and scheduling coordination. Proficient in Microsoft Excel formulas and VLOOKUPs as well as Microsoft Dynamics 365. Committed to leveraging human resources knowledge to drive organizational success while pursuing opportunities for change leadership and programmed coordination.

Energetic Onboarding Specialist known for creating seamless transitions for new hires, fostering positive and productive start. Consistently improved onboarding processes, resulting in higher retention rates and quicker integration. Praised for enhancing team collaboration and streamlining communication channels.

Driven professional with excellent communication and interpersonal skills, ready to excel as Onboarding Specialist. Combines strong organisational abilities with talent for building rapport and fostering collaboration. Aims to streamline onboarding processes and enhance employee integration for optimal company growth.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Hard-working with strong organizational skills. Achieves company goals through exceptional planning and prioritization.

Motivated with years of experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.

• Microsoft Office Suite (Excel, Word, PowerPoint)
• SAP ERP Training
• Business Communication Skills
• Data Entry & Typing Skills Certification
• Time Management & Productivity Training
• Inventory Management Training
• Microsoft Excel – Advanced Level, Coursera, 2023
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• Employee of the Month – Recognized 3 times for outstanding leadership and performance.
• Best Store Performance Award – Increased monthly sales by 20% through improved layout, inventory accuracy, and customer satisfaction.
• Inventory Accuracy Champion – Maintained over 98% stock accuracy for 12 consecutive months.
• Cost Reduction Achievement – Reduced storage and handling costs by 15% by optimizing warehouse space and workflow.
• Zero Accident Record – Maintained a 100% safety record for over a year in warehouse operations.
• Team Leadership Recognition – Successfully trained and managed a team of 15+ staff with improved productivity and low turnover.
• Operational Efficiency Award – Implemented new stock rotation system, reducing product expiry and waste by 30%.
• Customer Satisfaction Excellence – Consistently received positive feedback from both clients and upper management for service quality and delivery reliability.
• On-Time Delivery Success – Achieved 99% on-time delivery rate for store and warehouse orders.

• Team Sports (e.g., football, cricket) – Demonstrates teamwork, discipline, and leadership.
• Fitness & Gym – Shows commitment to health, routine, and personal discipline.
• Reading Business or Management Books – Reflects interest in self-improvement and leadership.
• Problem-Solving Puzzles (e.g., Sudoku, strategy games) – Highlights strategic thinking and focus.
• Volunteering or Community Service – Shows empathy, responsibility, and initiative.
• Learning New Skills (e.g., safety training, inventory systems) – Reflects personal growth mindset.

Experienced and dedicated Store & Warehouse Manager with a proven track record of optimizing operations, managing inventory, and leading high-performing teams. Skilled in streamlining logistics, improving customer satisfaction, and maintaining accurate stock control. Known for strong leadership, attention to detail, and commitment to workplace safety and efficiency. Always focused on improving processes and supporting team success.