Musab Abbas
Technical Project Manager
Riyadh,KSA
Summary
Overview: Electronics Engineer with over 7 years of experience as Technical Project Manager, Projects Engineer and Implementation Engineer. Specialized in low current security systems and capable of handling multiple projects from concept to completion with remarkable deadline sensitivity.
Overview
7
7
Certifications
8
8
years of post-secondary education
7
7
years of professional experience
Work History
Technical Project Manager
Al Wefaq Arabia
Riyadh
06.2017 - Current
- Create and maintain project plans, status reports, checklists, as well as technical and user documentation.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Provide security consultation and risk assessment for customers.
- Closely collaborated with project members to identify and quickly address problems.
- Create and manage the plan for moving technical solutions to final client hand-off.
- Complete projects by coordinating resources and timetables with client managements.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Manage the relationship with the client and all stakeholders.
- Assist with the development of reports, and the loading and configuration of demonstration data and systems.
- Own the communication and execution of solution hand-over to client services, service delivery, technology and other team members at designated milestones.
- Develop and deliver progress reports, requirements documentation and presentations.
- Provide on-the-job training and coaching to the technical team members to improve the company’s overall technical customer service.
- Issue trend analysis from ticket queue and agent feedback for aligned customers.
- Handle customer escalations and complaints, routing or handling as needed within company.
- Provide operational support to project staff and managers on all aspects of project management, operations and financial procedures.
- Collect invoices and expenses claims on a monthly basis from project managers and staff or any outsource contracted by the company.
- Follow up project invoices and financial claims with the end users on a monthly basis.
- Maintain crucial project documents, which track project progress and file all project documents in an appropriate database or library.
- Implement procurement systems, including contracting procedure and supporting the development of terms of reference for project managers and subcontractors.
- Maintain and regularly update the projects tracking tool for all ongoing projects.
- Ensure appropriate logistics arrangements are in place for all projects and arrange meetings and personnel. This includes ensuring accommodation bookings and transport arrangements.
- Build relationships with local logistics providers and materials suppliers.
- Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
- Support sales team in understanding RFPs and developing BOQs with the correct security system/solution that satisfy the customer security needs.
- Support sales team in developing RFPs for customers.
- Assist sales team in pricing professional services for security systems.
Projects Engineer
Al Wefaq Arabia
Riyadh
07.2015 - 05.2017
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Planned and managed engineering projects and continuous improvement programs to reduce labor and costs.
- Maintained records of cost and quantity information for each project and engineering discipline.
- Liaised with company executives and project managers to acquire resources to move projects forward.
- Revising and preparing AutoCAD Shop drawings, as built drawings & single line diagrams for low current systems & projects.
- Performing site surveys.
- Preparing BOQs for the projects.
- Preparing design for projects in software like AutoCAD and Visio (applying security systems on ready made architectural designs).
- Determines project specifications by studying product design, customer requirements, and performance standards, completing technical studies.
- Confirms product performance by designing and conducting tests.
- Maintains project schedule by monitoring project progress; coordinating activities, resolving problems.
- Prepares project status reports by collecting, analyzing, and summarizing information and trends, recommending actions.
- Contributes to team effort by accomplishing tasks as needed.
- Supervising team of technicians throughout the installation of projects.
- Configuring servers, switches, IP cameras and access control devices.
- Installing and configuring various systems applications (CCTV, Access Control, Parking monitoring…etc.).
- Conduct training on access control systems (hardware and software).
- Monitored metrics during project execution to maintain compliance with planned costs, schedules and goals.
- Evaluated change order requests in response to out-of-scope work activities and developing field conditions.
- Analyzed drawings and instruction manuals and delivered concise instructions to technical team to maintain quality control.
Implementation Engineer
Al Wefaq Arabia
Riyadh
12.2013 - 06.2015
- Supervising team of technicians throughout the installation of projects.
- Configuring servers, switches, IP cameras and access control devices.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated professional troubleshooting skills.
- Insuring that the project gets finished on time.
Education
MBA - Master of Business Administration
University of The People
California, USA 09.2018 - 03.2021
Bachelor of Science - Electronics Engineering (Telecommunications)
Al Neelain University
Sudan 09.2008 - 09.2013
Skills
Technical project planning
Strategic planning
Risk mitigation
Documentation Management
Teamwork
Critical thinking
Project budget allocation
Troubleshooting
AutoCAD
Security Risk Assessment
Security procedures
Security awareness
Security metrics
Security consultation
Security Standards
Vendor relationship management
Quality assurance
Vulnerability Assessment
Safety and security
Electronic surveillance
Certification
Axis Certified Professional
Timeline
MBA - Master of Business Administration
University of The People
09.2018 - 03.2021
Technical Project Manager
Al Wefaq Arabia
06.2017 - Current
Projects Engineer
Al Wefaq Arabia
07.2015 - 05.2017
Implementation Engineer
Al Wefaq Arabia
12.2013 - 06.2015
Bachelor of Science - Electronics Engineering (Telecommunications)
Al Neelain University
09.2008 - 09.2013