Mustafa Abou Merhi

- Build and maintain strong relationship.

- Ensure the timely and successful delivery of our solutions according to

customer needs and objectives.

- Collaborate with sales team to identify and grow opportunities of selling.

- Assist with challenging clients requests or issue escalations as needed.

- Monthly and weekly forecast planning.

- Weekly stock replenishment and pushing for POs, invoicing and shipment

delivery.

- Creating SMP and Accessories creations form to the accounts.

- Searching and planning the investments inside accounts stores and outlets.

- Monthly collecting the yearly branding and Co-MKT elements POE.

- Communications to get the permissions for new models LDUs installation to

implement the company display guidelines.

- Paying attention to competitors and their activities within the industry.

- Achieving monthly region target.

- Setting goals for performance and deadline in ways that comply with

company's plans and vision.

- Organizing workflow and ensuring that promoters and BAs understand

duties or delegated tasks.

- Monitoring promoters and BAs productivity and providing constructive

feedback and coaching.

- Receive complaints and resolve problems.

- Prepare and submit performance reports.

- Managing and coaching IR and KDR teams.

- Putting plans to achieve the monthly region targets of IR and KDR.

- Building strong relationships with IR shop owners through regular market

visits, listen to their needs, and finding solutions for their problems.

- Tracking each account / store sellout achievements, and taking necessary

actions to support clients achieve their targets.

- Monitoring each account store sellout performance and stock level.

- Data analyzing ( IMEIs, FSM, Store Profiles ).

- Searching for the customers that having potential to pay monthly bills with

high amount.

- Preparing the customers list and information and contacting them to

interduce the product and explain the advantages.

- Meeting clients / customers to offer and convince on the suggested product.

- Building long term relationships with new and existing customers.

- Working closely with other departments and finding opportunities to cross

sales.

- Working on KPI's and revenue targets as set by the sales director.