MUSTAFA ALJUMIE
Qatif,Saudi Arabia
Summary
Administrative & Operations Coordinator | Reporting Specialist
Detail-oriented professional with a strong background in branch operations, staff coordination, and data reporting. Proven ability to manage schedules, maintain accurate records, and utilize Microsoft Excel effectively to optimize daily tasks and support team workflows. Possesses excellent communication and organizational skills, with a demonstrated capability to handle multiple tasks in dynamic environments. Eager to leverage these administrative strengths and reporting capabilities in a coordinator or trainee role to drive operational efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work history
Sales & Marketing Specialist
Drinks Aroma
Khobar, Saudi Arabia
2023.09 - Current
- Coordinated external collaborations with 15+ partners and content creators per campaign, demonstrating strong organizational, multitasking, and interpersonal skills.
- Managed communications and responded promptly to inquiries, maintaining a high level of engagement and satisfaction.
- Maintained and updated accurate records and databases related to campaign performance, applying strong administrative and tracking skills.
Area Manager
Alfanar Coffee Shops
Jubail, Saudi Arabia
2023.03 - 2024.09
- Oversaw daily operations and managed staff scheduling across 12 branch locations, ensuring optimal coverage and compliance with company policies.
- Facilitated on-the-job training and orientation activities for new hires to ensure smooth onboarding and adherence to service standards.
- Acted as the primary point of contact for employee inquiries and relations, fostering a positive work environment and addressing staff requests.
- Tracked and evaluated branch performance metrics and employee productivity, utilizing data reporting to implement targeted operational improvements.
Education
Professional Diploma - Computer Science & Data Analysis
King Faisal University
Al-Ahsa, Saudi ArabiaSkills
- HR & Administration: Employee Relations, Onboarding Support, Performance Tracking, Staff Scheduling, Documentation & Archiving
- Technical Tools: Advanced Microsoft Excel (Advanced Formulas, Power Query, Pivot Tables), Power BI, Data Modeling
- Data & Reporting: HR Reporting, Data Cleaning, Data Profiling, Root Cause Analysis
- Soft Skills: Strong Communication, Organizational Skills, Multitasking, Problem Solving
PROJECTS
UK Railway Performance Dashboard: Developed an interactive Power BI dashboard utilizing DAX and Power Query to analyze route profitability, track on-time performance, and pinpoint root causes of delays., E-Commerce Sales & Profitability Analysis: Engineered a Star Schema data model (6 tables, 9,900+ records) and built a dynamic Power BI report to visualize revenue trends and uncover growth opportunities., Explore more data analysis projects and interactive dashboards at my portfolio: https://transforming-data-into-l-6bsrsfq.gamma.site
Certification
- I earned the "Understanding and Applying Business Analysis" certificate from Edraak, which focused on developing business analysis skills, interpreting data, improving business processes, and enabling informed decision-making.
- I completed the 60-hour "Data Analytics and Business Intelligence Bootcamp Certificate" from Tharaa Training Institute, where I gained advanced proficiency in Excel and Power BI, and completed over 8 practical projects in the field.
- I attended the "AI & Data Analysis Workshop" by Athar Academy, which explored the intersection of artificial intelligence and responsible data practices, covering ethical frameworks, data privacy, and the implementation of transparent, unbiased data solutions.
Timeline
Sales & Marketing Specialist
Drinks Aroma
2023.09 - Current
Area Manager
Alfanar Coffee Shops
2023.03 - 2024.09
Professional Diploma - Computer Science & Data Analysis
King Faisal University