Mustafa ALMosalam
Dammam
Summary
Goal-oriented manager with distinguished experience in Services & Sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Lead Sales Manager
Veolia Water Technologies & Solutions Acquired( Suez WTS)
2024.01 - Current
- Managing the Services Sales in Middle east and exceeding the sales goals and accomplished business objectives by choosing the right sales strategies and building sales pipeline for Business sustainability.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Sales Manager
SUEZ Water Technologies & Solutions
2019.03 - 2024.01
- Managing Services sales, BOO projects of (mobile units).
- Managing product sales in Saudi Arabia, Bahrain, Kuwait and Pakistan.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Enhanced profitability by developing pipelines utilizing sales strategies.
- Built relationships with customers and community to establish long-term business growth.
- Evaluated Channel partner performance against goals and implemented appropriate development plans.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
- Negotiated and administered service contracts.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Field Service Engineer
SUEZ Water Technologies & Solutions (GE Water & Process Technology)
- Supporting MEA region customers by providing technical Advisory Services to installed base as well as managing mobile contract and acting as KSA point of contact for all sites.
- Lead commissioning for Shoaiba power plant (Desalination).
- Lead commissioning for Rabigh power plant.
- Lead Commissioning activity for water treatment plant in Duba Green Solar Combined Power Plant.
- Leading Operation & Maintenance for Brackish water RO in Ras Tanura - Saudi Aramco.
- Commissioning, Startup & Operation of Brackish Water RO in Jizan.
- Operation & Maintenance for See water RO in BABCO - Bahrain.
- Leading Pre-Commissioning, Commissioning activity for Alzour site - Kuwait.
- Implementation of GE Insight system: Remote Data collection system.
Project / Field Instrumentation Engineer
Wipro Arabian Limited
2014.06 - 2015.01
- Saudi Aramco Onshore Maintain Potential Project (OMPP) (As built of upstream of gas and water pipeline network).
- Working as a Instrumentation Engineer with responsibilities of: - Controls the project plan, determine project schedule and handle the scope of work discussion.
- Field verification of the existing instruments, junction box connection and RTU.
- Site preparation and as built checking for all Instruments engineering drawings.
- Providing Checklist and modification drawings for Instrumentation discipline.
Service DCS Engineer
Yokogawa
- Performing the following Tasks: - I/O Loop Test.
- I/O Card Calibration and Installation.
- Design Control System cabinet.
- Marshalling cabinet capacity checking.
- Supervising of system cables termination and connection.
- Designing and Supervising Vnet/IP Network and PCS LAN connection.
- Setting up of HIS and Engineering Station.
- Loops Identification from P&ID's.
- Logic Implementation and software generation.
- FCS (Field Control Station) Load Estimation.
- Performing Prototype meeting, IFAT, FAT, SAT.
- System updates and Software installation.
Coop trainee
ABB Saudi Arabia
- For 28 weeks in process automation division.
Education
MBA - Project Management.
Imam Abdulrhman Bin Faisal University
Dammam12.2024
Bachelor of Science - Control and Instrumentation Systems Engineering
King Fahd University of Petroleum And Minerals
Dhahran09.2015
Skills
- Contract & Account Management
- Thrive in a team environment and self-reliant worker as necessary
- Strong problem-solving skills
- Excellent communication and presentation skills
- Positive attitude, good reporting and creative skills
- Tasks and time management
- Business development and planning
- Customer focused, solution oriented with strong sense of ownership.
Accomplishments
- Basic Service course- Suez Peterborough- UK 2019
- Ultra Filtration/ MBR - Hungary 2017
- Lean Six Sigma Green Belt 2017
- IS0 9001:2015 Quality Management System Auditor / Lead Auditor Program, IRCA Certification 2017
- Primavera P6 2017
- Basics of Project Engineering 2016
- Festo Training Program ‘My RIO' 2015
- Health, Safety, and Environment (HSE) 2014
- Powerful Presentation skills 2014
- Business Communication 2014
- Industrial Safety 2014
- Principles of Project Management 2013
- National Instruments Training ‘LabView & Data Acquisition' 2013
- Festo Training Program ‘Robotino' Commission, Programming, Sensors Integration, Simulating, and Maintain the hardware of Robotino 2012
- King Abdulaziz & his companions foundation for giftedness & creativity program 2008
- Saudi Aramco Oil Company, Summer Training Program Basics in English Language, Computer Information and Mathematics 2007
Languages
English
Arabic
Personal Information
Title: Lead Sales Manager
Timeline
Lead Sales Manager
Veolia Water Technologies & Solutions Acquired( Suez WTS)
2024.01 - Current
Sales Manager
SUEZ Water Technologies & Solutions
2019.03 - 2024.01
Project / Field Instrumentation Engineer
Wipro Arabian Limited
2014.06 - 2015.01
Field Service Engineer
SUEZ Water Technologies & Solutions (GE Water & Process Technology)
Service DCS Engineer
Yokogawa
Coop trainee
ABB Saudi Arabia
MBA - Project Management.
Imam Abdulrhman Bin Faisal University
Bachelor of Science - Control and Instrumentation Systems Engineering
King Fahd University of Petroleum And Minerals
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