Mustafa Muhammed
Riyadh,Riyadh Region
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Hardworking [Job Title] brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. Talented Supervisor with excellent issue and conflict resolution skills, bringing more than [Number] years of experience driving team and organisational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
4
4
years of professional experience
Work History
Supervisor
Tim Hortons
Riyadh, Riyadh Region
02.2021 - Current
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Achieved order processing and delivery time targets through smooth warehouse operations.
- Managed staff rotas, planning workloads effectively and strategically.
- Guided and coached staff to achieve individual growth and sales production targets.
- Built customer retention and satisfaction by delivering top-quality service.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
Cashier
Town Team
Cairo, Egypt
01.2019 - 01.2020
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Educated customers on promotions, offers and special events to enhance product sales.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Completed opening and closing procedures each day.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Delivered outstanding customer care with proactive sales and listening skills.
- Reduced customer wait times through optimised checkout processes.
- Tracked transactions on balance sheets and reported any discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints and answered queries about store products.
- Assisted with cashier close-down by counting drawer change and processing vouchers.
- Scanned products at high tempo to quickly process customer transactions.
- Wrapped and bagged purchases for customers to easily carry items without damage.
- Used POS register system to total values and complete cheque, card, or mobile payments.
- Trained and mentored new cashiers and clerks in correct processes.
Education
Hussein Jalal Secondary School
Bani Sweif Skills
- POS operation
- Team supervision
- Customer rapport
- Contract management
- Customer service
- Project budgeting
- Target-driven
- Business analysis
- Employee management
- Inventory oversight
- Issue resolution
Languages
Arabic
Beginner
Timeline
Supervisor
Tim Hortons
02.2021 - Current
Cashier
Town Team
01.2019 - 01.2020
Hussein Jalal Secondary School
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