Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Certification
HIS/RIS and PACS Server and Applications
Achievements & Goals
Hardware Skills
Websites Developer
Work availability
Timeline
SeniorSoftwareEngineer
Mustafa Roomi

Mustafa Roomi

IT Support Specialists
Jeddah,Saudi Arabia

Summary

Passionate intercultural with a blend of experience in IT, Support and troubleshooting, business development, and customer service, with years of professional experience in information technology. My objective is to perform a job that will enhance my intellectual as well as interpersonal skills, enable me to use my education, skills, and experience in a manner that is mutually beneficial to both me and my employer, & enhance my professional growth.

Overview

25
25
years of professional experience
5
5
years of post-secondary education
4
4
Certification

Work history

Site Engineer

Attieh Medicos Co
Jeddah, Saudi Arabia
01.2022 - Current
  • Oversee and manage the workstations used by Radiologists and technologists, ensuring optimal functionality and performance.
  • Take charge of the Change Health Care PACS application, including Powerscribe, managing installations, and troubleshooting any related issues.
  • Monitor and maintain the calibration of medical imaging equipment and workstations, ensuring accuracy and reliability.
  • Act as the first point of contact for radiologists and technologists encountering problems on the application side, providing timely and effective solutions.
  • Address Codonics issues, particularly focusing on troubleshooting when the CD Burner system is stuck, and the import process faces challenges.
  • Provide troubleshooting and support for customer issues through the resolution of tickets portal and emails, ensuring a high level of customer satisfaction.
  • Conduct a daily survey of the radiology department to identify any issues users may be facing with the PACS system. Gather feedback and take necessary actions for improvement.
  • Work under a contractual agreement with the National Guard Hospital in Jeddah, ensuring that the terms and conditions of the contract are met in delivering high-quality technical support.

IT Support Specialist

Diagnostics Elite Teleradiology
Jeddah
01.2020 - 12.2021
  • Manages all IT solutions (Networking, Configure PACS Server, NAS storage, Databases Maintenance's & Backup, Troubleshooting, Bitrix24 CRM), also Having knowledge about HIS\RIS and PACS System.

IT Specialist

Umm Al-Qura University
Makkah
02.1999 - 12.2019
  • Control IT Labs and monitor the problems for the networks and hardware's
  • Prepare results with OMR Reader for MCQ, S with Opscan, Administrator of ERP system Faculty of Medicine Staff and managed the database
  • Worked on different web portal & website for scientific research publication
  • Web developer design application for website and registration and login forms in PHP
  • Provide Black board facility for online Lectures and scientific visualization for the staff
  • Administrator in Umm Al-Qura Medical Journal accept Medical Manuscripts for journal and send them to reviewers until the final production
  • Do editing and Illustration according to the medical Journal Formatting.

Self Employee

Medical Health Care Project
01.2010 - 01.2019
  • Configure Server installation Active directory, Trouble Shooting Automatic back up Database time schedule, Implementing Internet security Configure Enterprise End Point Antivirus policy, Create Domain Controller for user give them specific right under the security and policies of Server, trouble shooting in the networks and solve the issue for the clients, Installation and configuration the BIO time Attendants system for Check in Check out, create network infrastructure under the different IP ranges, RDP Remote Desktop Connection create for users to connect to a remote Windows PC or server over the internet or on a local network.

Education

MIT Master in Information Technology -

Virtual University Lahore
01.2016 - 04.2018

B.A Bachelors of Arts - undefined

Karachi University
01.2005 - 04.2007

Skills

  • MS-Office Suit
  • Software Skills
  • Troubleshooting
  • Networking
  • Technological Skills
  • Adobe Suit
  • ONYX Color Lab
  • Corel draw ver13, x7
  • Integrity
  • Organizational Skills
  • Quick Learning
  • Time Management
  • Confidence Skills
  • Effective Communication
  • Active Listener
  • Grooming & Etiquette
  • Management of Resources
  • Highly motivated
  • IT consultancy

Languages

English
Advanced
Arabic
Upper intermediate
Urdu
Proficient (C2)

Affiliations

  • Sports Travelling
  • Digital Arts & Graphic
  • Networking & Software Applications
  • Technology Blogs

Accomplishments

    • Certificate Massachusetts College of Pharmacy

    • Award from FOM developing event Web for College of London

    • Certificate of Attendance Biostatistics and Using SPSS Program

    • Certificate of Attending PACS Workshop.

    • Certificate of Participation for contribution in designing the exhibition

    • Certificate(s) of Sports.

Certification

• Certification of Splunk UBA

• Certification completed from the online portal of Change Health Care.

• Certificate of Google Analytics Academy

• Certificate Cybersecurity in Healthcare (Hospitals & Care Centers)

HIS/RIS and PACS Server and Applications

• CHC PACS

• Sectra

• Paxera

• Millensys

• Best Care 

• Exsys Solution 

• KCS 

• Kizan

• Power Scribe 360

• NMIS

• Dose Monitor

• Trauma Cad

• Terarecon

• NMIS 

  • Perennity
  • Rimage
  • Codonices

Achievements & Goals

• Server 2003-2019 r2 Installation

• VMware ESXi Workstation Server

• Configure Database through MSSQL

• Create GPO in the Server

• Create N Computing Virtual Network

• Citrix to provide remote access

Hardware Skills

Installation Servers, Assembling PC's,
Servicing of computer and it
peripherals Like configuring
switches/routers, Scanners, Sound
Cards, Video Cards, Printers, Laser's
Jet, Desk Jet, and Dot Matrix Apart
from this, Supervise The
hardware/Client’s Support Team,
Internet Configuration and providing
Professional Guidance

Websites Developer

• WordPress

• Magneto

• WIX

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse

Timeline

Site Engineer

Attieh Medicos Co
01.2022 - Current

IT Support Specialist

Diagnostics Elite Teleradiology
01.2020 - 12.2021

MIT Master in Information Technology -

Virtual University Lahore
01.2016 - 04.2018

Self Employee

Medical Health Care Project
01.2010 - 01.2019

B.A Bachelors of Arts - undefined

Karachi University
01.2005 - 04.2007

IT Specialist

Umm Al-Qura University
02.1999 - 12.2019

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Mustafa RoomiIT Support Specialists