Mutaz Alshikh
Summary
Results-oriented professional with a strategic focus on identifying growth opportunities and building key partnerships. Expertise in market analysis and project management, driving successful implementation of business strategies. Strong communication and negotiation skills enhance collaboration and stakeholder engagement.
Overview
11
11
years of professional experience
Work history
Business Development Lead
VOZ
2025.03 - Current
- Identified growth opportunities, implemented effective business strategies accordingly.
- Negotiated contracts, secured favourable terms for organisation.
- Boosted client relationships by conducting regular meetings and follow-ups.
- Coordinated team efforts, achieved timely completion of projects.
Assistant sales & operations manager
Alghanim Industries
2024.03 - 2025.02
- Managed B2B sales for Costa Coffee effectively.
- Generated and nurtured sales opportunities.
- Closed deals and led Ops & implementation team.
- Handled clients complaints and queries, ensuring high levels of satisfaction.
Operations supervisor
noon
2023.01 - 2024.02
- Aligned and promoted ideas for business gain.
- Trained teams to boost productivity and morale.
- Strengthened ties with vendors and stakeholders.
- Improved service delivery with proactive problem-solving techniques.
Store manager
Alshaya Group
2020.01 - 2022.09
- Boosted sales with exceptional customer service.
- Managed high-turnover stores, exceeding targets.
- Increased revenue through effective store operations.
- Developed a team-oriented environment by implementing effective leadership strategies.
Assistant store manager
Alshaya Group
2018.06 - 2019.12
- Enhanced store's customer satisfaction through trend monitoring.
- Built strong community ties boosting store's profile.
- Driven to exceed sales targets with determination.
- Assisted in recruitment process to build a high-performing retail team.
Head cashier
Panda Retail
2014.01 - 2017.12
- Reduced transaction errors, improving customer satisfaction.
- Managed front-end to maximize traffic flow and sales.
- Trained team, increasing cashier productivity.
- Managed end-of-day closing procedures efficiently, ensuring all tasks were completed thoroughly.
Education
Bachelor of Digital Media & Communications -
Saudi Electronic University
Skills
- Negotiation
- Team leadership
- Market research
- Relationship building
- Time management
Languages
Arabic
Native
English
Fluent
Timeline
Business Development Lead
VOZ
2025.03 - Current
Assistant sales & operations manager
Alghanim Industries
2024.03 - 2025.02
Operations supervisor
noon
2023.01 - 2024.02
Store manager
Alshaya Group
2020.01 - 2022.09
Assistant store manager
Alshaya Group
2018.06 - 2019.12
Head cashier
Panda Retail
2014.01 - 2017.12
Bachelor of Digital Media & Communications -
Saudi Electronic University