Mutaz Madani
Riyadh,Riyadh Region
Summary
Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Terminal Manager
ALTANFEETHI company
Riyadh, Riyadh Region
08.2021 - Current
- Compiled transport data and created reports for management review and decision-making.
- Analysed shipping costs and compared values to select optimum carrier services.
- Negotiated contracts with vendors and suppliers to meet transport budget targets.
- Kept transport operations in compliance with shipping regulations for different types of goods.
- Created passenger lists for routes and maintained required level of documentation.
- Made time-sensitive decisions to keep transport services running on-time and meet objectives.
- Investigated and resolved issues with transport services.
Administrative affairs and follow-up supervisor
General Authority Of Civil Aviation
Jeddah, Mecca Region
12.2012 - Current
- Maintained documents and records to comply with internal policies and external regulations.
- Motivated team through providing hands-on practical support to all members of staff on duty.
- Managed staff rotas, planning workloads effectively and strategically.
- Guided and coached staff to achieve individual growth and sales production targets.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
- Offered instruction, coaching and motivation for enhanced team morale.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Dealt with customer complaints and rectified product and service issues.
- Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
- Identified and addressed process inefficiencies to drive higher output.
- Coordinated employee schedules and handled resource management to remove barriers to productivity.
Banking Services Officer
Alima
Jeddah, Mecca Region
01.2009 - 05.2012
- Arrested and detained suspects, processing accurately and efficiently according to established law enforcement protocols.
- Conducted searches, investigating reported persons and premises for illegal activity.
- Kept abreast of new law enforcement techniques and methodology, maintaining strong knowledge of emerging industry advancements.
- Safeguarded community members and public spaces with diligent patrols.
- Maintained impeccable uniform and equipment, representing department professionally in all interactions.
- Resolved conflicts and disputes, verifying safety of all participants and proceeding with arrests when needed.
- Investigated criminal activity to gather information and compile case data.
Front office receptionist
Mövenpick Resort Al Nawras
Jeddah, Mecca Region
01.2007 - 05.2012
- Responded to telephone enquiries from clients, vendors and members of public.
- Planned itineraries for guests.
- Maintained tidy reception area to provide visitors with positive first impression of company.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Delivered front of house duties with warm and professional manner.
- Prioritized tasks to maintain reliable service throughout peak times.
- Took and communicated messages to minimize interruptions to staff workflows.
Education
Bachelor's degree - Media, Public Relations
03.2005 - 03.2009
Diploma of Education - Aviation ground operations
Skills
- Systems and automation applications
- Commercial awareness
- SMART goal setting
- Conflict resolution
- Fiscal health management
- Coaching leadership
- Workforce development
- Performance development planning
- Agile project management
- Opportunities identification and creation
- Change management
- Business administration
- Industry partnership development
- Strategic consultancy
- Project budgeting
Languages
English
Advanced
Arabic
Native
Timeline
Terminal Manager - ALTANFEETHI company
08.2021 - Current
Administrative affairs and follow-up supervisor - General Authority Of Civil Aviation
12.2012 - Current
Banking Services Officer - Alima
01.2009 - 05.2012
Front office receptionist - Mövenpick Resort Al Nawras
01.2007 - 05.2012
King Abdulaziz University - Bachelor's degree, Media, Public Relations
03.2005 - 03.2009
College of Technology - Diploma of Education, Aviation ground operations
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