MUTEBI ABDULSWABUL
khobar,Saudi Arabia
Summary
Dynamic professional with a robust skill set in user interface design, innovation fostering, and customer empathy. Demonstrates expertise in user experience design insight and brand development acumen, complemented by proficiency in CRM software usage and product portfolio strategy. Adept at financial budgeting and forecasting, digital marketing techniques, and strategic planning. Known for resilience under pressure and technological adeptness, with strong interpersonal communication skills. Career goals include leveraging market understanding and cultural awareness to drive impactful product development and enhance customer service excellence.
Experienced professional focused on product management with track record of driving product development from concept to launch. Capable of aligning cross-functional teams to achieve strategic goals, leveraging strengths in market analysis and stakeholder management. Skilled in utilizing agile methodologies to enhance product lifecycle and deliver consumer-centric solutions. With all my experience in developing the following projects (ojjorealestate Application from play store and Apple store), ojjoshop.com and more to come if given a chance
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Product manager
MR ABDALLAH
Kampala, Uganda
12.2025 - Current
- Led cross-functional teams to develop and launch innovative product features.
- Collaborated with stakeholders to gather and prioritise product requirements effectively.
- Conducted market research to identify customer needs and industry trends for strategic planning.
- Managed product lifecycle from conception through launch ensuring alignment with business goals.
- Developed and maintained software applications to enhance user experience and functionality.
- Collaborated with cross-functional teams to gather requirements and implement solutions.
- Engaged in ongoing learning of new technologies to improve programming skills.
- Supported project management efforts by providing updates on development progress.
- Maintained up-to-date documentation, facilitated easy reference for team members.
- Designed innovative applications to meet client specifications.
- d
- Managed daily operations of point of sale systems to ensure efficient transactions.
- Trained staff on best practices for using point of sale technology effectively.
- Updated software regularly to enhance functionality.
- Improved inventory management with integration of POS system into supply chain processes.
- Provided support during peak hours to ensure smooth transaction processing.
- Assisted in implementing promotional campaigns to enhance customer engagement.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Collaborated with team members to resolve customer inquiries and improve service.
- Assisted in budget planning with detailed cost analysis reports based on POS data.
- Streamlined checkout process for increased sales speed.
- Worked closely with IT team to integrate EPOS systems into existing network infrastructure.
- Ensured smooth running of daily operations by swiftly resolving technical issues of the POS system.
- Achieved smoother operations with regular maintenance of POS software and hardware.
Sales and marketing assistant
MR AHMED
Khobar, Eastern Province
03.2025 - 08.2025
- Assisted in creating marketing materials to support sales initiatives.
- Coordinated social media campaigns to enhance brand visibility and engagement.
- Conducted market research to identify trends and inform strategic decisions.
- Managed inventory of promotional items to ensure timely availability for events.
- Drafted and proofread communications for internal and external stakeholders.
- Supported sales teams by creating compelling pitch decks that resulted in increased conversion rates.
- Fostered customer loyalty with top-notch service and follow-ups.
- Created compelling product descriptions, improving online presence.
- Crafted persuasive email marketing campaigns for lead generation.
- Collaborated in team meetings, resulting in effective strategies.
- Conducted regular competitor analysis providing valuable insights into market trends.
- Managed CRM system effectively, ensuring up-to-date client information.
- Handled inbound calls professionally, resolving customer queries efficiently.
- Oversaw social media posting on Facebook, Twitter and Instagram, improving audience engagement by [Number]%.
- Identified customer needs by managing market research activities, including customer surveys and focus groups.
- Facilitated strategic decision-making by conducting competitive analysis, monitoring price and position of offering versus competitors.
Education
Diploma - IT and computer science, Computer systems and Networking, Software
Kyambogo University
Uganda 02.2018 - 01.2021
Skills
- User interface design
- Innovation fostering
- Customer empathy
- User experience design insight
- Brand development acumen
- CRM software usage
- Product portfolio strategy
- Financial budgeting and forecasting
- Digital marketing techniques
- Market understanding
- Interpersonal savvy
- Technological adeptness
- Resilience under pressure
- Software development methodologies
- Customer Service
- Cultural awareness
- Team Leadership
- Product knowledge
- Interpersonal communication
- Equipment Maintenance
- Public speaking
- Financial reporting
- Strategic planning
Languages
English
Fluent
Affiliations
- Bookish, innovations ,Football,
Accomplishments
GLOBAL RECOGNITION AWARD WINNER 2025
This award was awarded to me as the most significant contributions to the software industry, which demonstrated technological innovations that address pressing global challenges while creating new paradigms for African technology entrepreneurship.
Timeline
Product manager
MR ABDALLAH
12.2025 - Current
Sales and marketing assistant
MR AHMED
03.2025 - 08.2025
Diploma - IT and computer science, Computer systems and Networking, Software
Kyambogo University
02.2018 - 01.2021