SAP MM
Muzammal Shafi
Logistics & Supply Chain Specialist
Riyadh
Summary
12+ Years of GCC Expertise in Supply Chain - Logistics - Warehousing , eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Supply Chain, Demand Planning, Logistics Management & Warehousing best Practices and training . Motivated to learn, grow and excel in Supply Chain & Logistics.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Supply Chain & Logistics Specialist
SULINDA, KSA
Riyadh
06.2020 - Current
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Drove cost reduction efforts for supply chain AOP to meet annual operations targets.
- Handled production, manufacturing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations.
- Devised and implemented short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures.
- Monitored performance of external vendor supply chains while handling internal logistics.
- Led implementation of effective supply chain planning systems while improving sales and operations planning processes for distribution network.
- Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
- Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Negotiated with suppliers and vendors about contracts, policies and deadlines.
- Devised and executed annual purchasing plans and contracts.
Logistics Specialist
Agility Global Logistics, Jebel Ali FreeZone
Dubai
08.2009 - 05.2019
- Researched issues and assessed inefficiencies within supply chain using [Software] to devise solutions and improve performance.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Validated inventory levels and updated systems using handheld devices.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Boosted customer satisfaction ratings by 37% by providing effective solutions.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Tracked orders and notified customers of status or potential delays.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Produced weekly status reports detailing logistic operations and problems.
Education
High School Diploma -
Trade Testing Educational Association
Rawalpindi, Pakistan 07.2003 - 09.2005
MBA - Marketing Management
College of Business Administration
Lahore, Pakistan 07.2003 - 11.2005
Skills
Supply Chain Management
undefinedSoftware
PACT Revenue
Exceed Work Station
Timeline
Supply Chain & Logistics Specialist
SULINDA, KSA
06.2020 - Current
Logistics Specialist
Agility Global Logistics, Jebel Ali FreeZone
08.2009 - 05.2019
High School Diploma -
Trade Testing Educational Association
07.2003 - 09.2005
MBA - Marketing Management
College of Business Administration
07.2003 - 11.2005
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