NABIL MULLA
Technical Director
Jeddah,Saudi Arabia
Summary
Versatile Technical Director versed in assessing challenges, resolving problems and implementing plans to mitigate risk and technical obstacles. Bringing 6 years of experience and expertise in the ICT field
Extensive interpersonal and communication skills with developed ability to analyze problems, find tangible solutions and implement new systems and procedures in a fast-paced business environment. Possess a strong drive to achieve set goals and objectives by always delivering high standards of service excellence in line with the company’s vision.
Overview
3
3
Languages
2
2
Certifications
6
6
years of post-secondary education
11
11
years of professional experience
Work History
Technical Director
Digital Technology
Jeddah, Saudi Arabia
04.2013 - Current
- Strategic & Operational Management of the Technical team consisting of 20+ individuals.
- Ultimately responsible for establishing a focused Pre-Sales Division and enlightening the Sales team with technical expertise.
- Formulating and monitoring the sales strategies for each team as well as for individual members of the teams.
- Developing new product portfolios which included network security and the cloud services.
- Enhancing and modifying the operational systems of the company and arranging and hiring engineers into the teams.
- In control of the sales effort of the team into their respective market niches and providing the training and competition formats.
- Motivating and supervising the consultants to achieve sales targets, to exceed the minimum performance standards and to implement the received training directly from the partners.
- Guiding the company in adopting a new operational technique including the implementation of ticketing system as well as the integration of Microsoft Sharepoint in order to streamline the order management process.
- Monitoring sales activities, daily, weekly, monthly, quarterly and annually to implement the necessary measures, thus assuring the achievement of sales objectives.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Authored wide-ranging roadmaps, determining how technology would be integrated into business operations for maximum return on investment (ROI).
Technical Consultant
DTCFORCE
Toronto, Canada
11.2017 - Current
- Authored best practices documentation for use in existing personnel training and new personnel onboarding processes.
- Designed automated testing parameters to achieve ongoing system compliance with selected performance metrics.
- Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance system for users.
- Developed technical requirement documentation for new software products compatible with Salesforce platform.
- Collaborated with client and interdepartmental peers to transform client requirements into turnkey solutions.
Education
Masters’ Degree - Economics
01.2008 - 01.2010
- Graduated with 3.9 GPA
- Dissertation: Macroeconomics: Economic growth
Bachelor of Commerce - Economics
06.2004 - 06.2008
- Majored in Economics
- Minored in Philosophy
- Graduated with a 3.8 GPA
Skills
Financial Modeling
undefinedAccomplishments
- Increased yearly sales revenue by 18% in 2020 for the ICT Division
- Established the new Security and Cloud Implementation Division in 2018
- Augmented personal sales by 20% in 2017 and by 170% in 2020
- Succeeded as the Top Biller in 2019 and 2020
- Initiated Strategic Alliances with British Telecom, Lebara, Mobily, STC and GO from 2017-2020
- Setting Special Financial terms with Mobily and GO in 2019
- Negotiated and implemented the migration project with Mobily in 2020
- Established an implementation partnership with Dell in 2019
Certification
Fortinet NSE 3
Additional Information
PERSONAL INFORMATION
- Nationality : Canadian, Pakistani
- Legal Status: Resident Permit
- Date of Birth: 28/08/1982
- Martial Status: Married
REFERENCES
Mohammed Mattar ISP Sales Manager
Mobily (Etihad Etisalat)
Mobile KSA +966 54 188 9997
m.mattar.ncbs@mobily.com.sa
Damian Lopez Chief Executive Officer and Director
Flora Growth Corp
+1 (647) 999-0524
damian.lopez@alumni.utoronto.ca
Timeline
Fortinet NSE 3
01-2020
MSE - Azure Presales
07-2019
Technical Consultant - DTCFORCE
11.2017 - Current
Technical Director - Digital Technology
04.2013 - Current
York University - Masters’ Degree, Economics
01.2008 - 01.2010
University Of Guelph Humber - Bachelor of Commerce, Economics
06.2004 - 06.2008
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