NADA ALDHAFIRI
Customer Service
Riyadh
Summary
Dynamic professional with a diploma in English Language for Business Management, eager to leverage a solid foundation in business principles and administration. Equipped with specialized training in Microsoft Excel, Career Planning, and Labor Education aligned with Saudi Labor Law, ready to enhance skills and knowledge in a fast-paced business environment. Committed to securing a responsible career opportunity that utilizes existing expertise while contributing significantly to organizational success. Passionate about driving results and fostering growth within the team.
Overview
1
1
Language
Work History
A Passenger Services Agent – King Khalid Airport (Domestic Terminal)
• Assisted passengers at the check-in counter by issuing tickets and boarding passes.
• Processed and tagged baggage, ensuring compliance with airline safety and weight regulations.
• Delivered high-quality customer service by answering inquiries and resolving travel-related issues.
• Coordinated with airline staff to ensure smooth passenger flow and on-time departures.
• Handled daily operations in a fast-paced environment with accuracy and efficiency.
Education
Diploma - English Language For Business Management
Princess Nourah Bint Abdulrahman University
Riyadh06.2023
Skills
- Time Management
- Active Listening
- Patience and empathy
- Effective Communication
- Continuous self-research and development
- Using Computer
- Writing Reports
Interests
Learning languages
Courses
- Microsoft Excel Princess Nourah Bint Abdulrahman University Jun 2021 - Jun 2021
- Public Communication Skills Princess Nourah Bint Abdulrahman University Jul 2021 - Jul 2021
- Proper Career Planning Princess Nourah Bint Abdulrahman University Jun 2021 - Jun 2021
Timeline
Diploma - English Language For Business Management
Princess Nourah Bint Abdulrahman University
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