Summary
Work History
Education
Skills
Languages
Timeline
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Nada Samir Rashad Hefny

Nada Samir Rashad Hefny

Alkhobar,Eastern province

Summary

Sales and service expert with extensive experience in retail banking and wealth management. Achieved consistent success during a nearly four-year tenure at HSBC, surpassing sales targets and delivering exceptional customer service. Also worked as a corporate travel management consultant at Convention Housing Planners from 2016 to 2017, utilizing expertise in optimizing travel arrangements for corporate clients. Committed to delivering results, fostering relationships, and driving business growth.

Work History

Customer Sales and Service Expert at Retail Banking

HSBC
  • Responsible for providing high quality level of service between the customers and the bank by Auditing all customers financial transactions.
  • Meeting regularly with customers to stay abreast of their needs and identify potential opportunities for banking products and services.
  • Analyzing customers portfolio to understand their potential needs and procure new business.
  • Monitoring the last industry trends and informing target audiences about the banks services and initiatives.

Corporate Travel Management Consultant

Convention Housing Planners
  • Dealing with a huge number of companies around the world to handle their accommodations and flights while attending the most important trade show of the year.
  • Booking flights and hotels for companies that will attend exhibitions and make sure that all the travel needs are handled and prepared in a care free manner
  • Planning for the scope of the event timing, location and cost to provide the entities all the details for their satisfaction.

Education

Bachelor Degree At Commerce - Accounting And Business Management

Ain Shams University
2016

Skills

  • Effective communications and presentation skills
  • Able to work under pressure and adapt with all the work conditions
  • Critical thinking and problem solving skills
  • Integrity ,organization and always willingness to learn and develop my skills

Languages

English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)

Timeline

Customer Sales and Service Expert at Retail Banking

HSBC

Corporate Travel Management Consultant

Convention Housing Planners

Bachelor Degree At Commerce - Accounting And Business Management

Ain Shams University

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Nada Samir Rashad Hefny