NADA YAHYA GOUDA
Riyadh,Riyadh Region
Summary
Spanish Language graduate with experience in administration, customer service, and office coordination. Strong organizational, communication, and administrative skills with the ability to manage records, support daily operations, and provide excellent customer service. Seeking an opportunity in Admission & Registration or Administrative roles.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Call Center Agent
Eureka Pharmaceutical Company
Mansoura, Egypt
2023.05 - 2023.11
* Responded to customer inquiries professionally.
* Resolved customer complaints efficiently.
* Updated customer records accurately.
* Achieved customer satisfaction goals.
Secretary
Private Tourism Company
Mansoura , Egypt
2021.01 - 2022.08
* Managed office operations and correspondence.
* Organized meetings and schedules.
* Maintained filing systems.
* Assisted management with administrative tasks.
Education
Bachelor of degree in Spanish Language - Spanish Language and Literature
Faculty of Al-Alsun, Kafrelsheikh University
Kafr El-Sheikh, Egypt 2018.10 - 2022.05
Skills
* Office Administration
* Admission & Registration Support
* Customer Service
* Communication Skills
* Organizational Skills
* Time Management
* Teamwork
* Problem Solving
* Record Management
Languages
Arabic
Native
Spanish
Advanced
English
Intermediate
Timeline
Call Center Agent
Eureka Pharmaceutical Company
2023.05 - 2023.11
Secretary
Private Tourism Company
2021.01 - 2022.08
Bachelor of degree in Spanish Language - Spanish Language and Literature
Faculty of Al-Alsun, Kafrelsheikh University
2018.10 - 2022.05