Comparative linguistics
Nader Alotaibi
English Language Specialist
Riyadh,Ar Rawabi
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
4
4
years of post-secondary education
2
2
Languages
Work History
Customer Service Officer
Riyadh Bank
Riyadh
09.2020 - 01.2021
- Communicated with clients regarding account services, statements, and balances.
- Offered basic technical support for clients on wide range of company products.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Initiated investigations into complex or sensitive complaints, identifying solutions swiftly and to customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
Education
Bachelor Of Applied Arts And Science - English Language
Majma'ah University
Saudi Arabia, Majma'ah 09.2015 - 05.2019
Skills
Translation
In-depth knowledge of translation
Good Telephone Etiquette
Attention to Detail
Interpersonal Communication
Analytical and Critical Thinking
Written Communication
Active Listening
Flexible and Adaptable
Planning and Coordination
Word Software Proficiency
Interests
Computers
Timeline
Customer Service Officer
Riyadh Bank
09.2020 - 01.2021
Bachelor Of Applied Arts And Science - English Language
Majma'ah University
09.2015 - 05.2019