Nader Bahakim
Jeddah
Summary
Proven leader with extensive experience in team development and workflow improvement, notably at Virgin Megastore. Excelled in coaching and leveraging data analytics to enhance performance and customer satisfaction. Skilled in mentoring and complaint resolution, consistently driving productivity and operational enhancements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Leader
Virgin Megastore
09.2018 - Current
- Assisted in recruitment to build team of top performers.
- Evaluated customer needs and feedback to drive product and service improvements.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Accomplished multiple tasks within established timeframes.
Senior Supervisor
CARRFOUR
05.2015 - 09.2018
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Identified underperforming areas and implemented effective process improvements.
- Assumed responsibility and oversight for hiring, onboarding and mentoring new staff members.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Supervisor
Al-Dukkan Company Limited
10.2014 - 12.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collected, arranged, and input information into database system.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
ِAshbilia School
Jeddah, Saudi Arabia12-2013
Skills
- Coaching
- Complaint resolution
- Mentoring
- Verbal and written communication
- Leadership
- Daily workflow improvement
Certification
- Selling by Specifications or Benefits
- Professional Sales
- Sell
smart - Selling with purpose
Timeline
Team Leader
Virgin Megastore
09.2018 - Current
Senior Supervisor
CARRFOUR
05.2015 - 09.2018
Supervisor
Al-Dukkan Company Limited
10.2014 - 12.2014
High School Diploma -
ِAshbilia School
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