Nader Masoud
Director Of Sales
Riyadh,01
Summary
With over 26 years of experience in the travel industry and hospitality services, I am proud to be one of the team founders of Almatar Travel Group. Throughout my career, my primary focus has been promoting customer satisfaction through exceptional service. I consistently deliver courteous and professional service, ensuring every customer's needs are met. As an exceptional scheduler and problem solver, I excel in time management and possess expertise in customer relationship management, negotiation, cross-functional communication, and sales. As a forward-thinking leader, I am eager to leverage my background in the travel and tourism industry to drive success for your organization.
Overview
27
27
years of professional experience
Work History
Director of Sales
Almatar Travel Group
01.2021 - Current
- one of founding team of Almatar Travel Group
- Company Overview: Almatar travel Group is Famous Saudi Travel Group
- Providing travel services, information and resources about travelling anywhere around the world
- Leading the Corporate & Government Sales Team to achieve the Sales Target set by the company
- Building, sustaining, and expanding a solid relationship with corporate & government clients in line with Almatar Strategic expansion vision
- Coordinating the activities of a sales team in order to build a healthy and profitable relation with Corporate Clients
- Assigning members of the team to the company's clients accounts
- Devising new and original strategies and techniques necessary for achieving the sales targets
- Setting weekly, quarterly, monthly, and annual sales targets for the Sales team, making sure these targets are reached
- Defining and implementing sales policies and procedures
- Approving all sales plans and budgets
- Developing, maintaining, and improving relationships with clients to maintain a high level of service and loyalty
- Liaising with the Marketing & other Divisions in order to create a more thorough and effective sales campaign and strategy
- Monitoring the performance of teams and sales goals, reading and evaluating the talents' sales reports, and ensuring that each team member meets sales targets, as well as the overall corporate sales of the company
- Keeping up-to-date on current market changes and trends to be able to come up with new and original sales strategies
- Responsible for collecting & cleaning Clients Credit Accounts with coordination with Finance Division
- Generating parodic reporting on the overall activities of his division
- Digitizing all the steps of all Corp
- Sales Cycle between the Clients and the company
- Arranging, Managing, and handling all MICE groups
- Almatar is Saudi OTA
- Providing travel services, information and resources about travelling anywhere around the world
Country Manager
Almatar Travel Group
09.2018 - 01.2021
- Liaising with head office and writing up quarterly/annual reports
- Recruiting, vetting, and training all new staff
- Researching the country or region thoroughly and adapting strategies accordingly
- Monitoring performance at all levels and scheduling training as required
- Implementing an effective brand strategy and ensuring consistency
- Building professional relationships with staff and clients
- Maintaining a good image of the organization at all times
G.S.O
Rotana Hotel Management Corporation PJSC
09.2013 - 09.2018
- Responsible for implementing all sales activities (selling and promoting all Rotana Hotels in the region and their facilities) and maximizing business opportunities for all Rotana Hotels in the region
- Ensure complete coverage of defined accounts / areas in order to evaluate current and possible future potential business towards the Hotels in the region being sold
- Add to the existing database new accounts and increases, maintain room nights and revenue production through various sales activities in order to produce sales leads towards Rotana Hotels in the region and to contribute in achieving or exceeding set targets
- Develop a deep knowledge of all the Rotana Hotels in the region and their SWOT analysis versus their competitors for better product knowledge and effective sale
- Generate MICE leads and follow up regularly on the MICE offers, negotiating the requirements in coordination with respective MICE teams from Rotana Hotels in the region in order to assist in turning the inquiry into a definite event
- Attend daily and weekly departmental and communication meetings and send all sales related reports on time, as required by DOS as set by Corporate Office
- Attend exhibitions and major events in the city in order to check potential of participating companies and produce leads towards the sister Hotels in the region
- Conduct joint sales calls / blitz with colleagues from sister Hotels in the region (when visiting the GSO area), under the direct supervision of DOS in order to generate new business leads and / to introduce & promote the Hotel(s)
- Closely monitor one's accounts business production (room nights and revenue) to ensure continuous business is being driven towards Rotana Hotels in the region
- Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment
Product Development Manager
Flyin.com
05.2012 - 09.2013
- Analyze business requirements and prepare documents for process flows
- Monitor efficient working of all projects and ensure compliance to project plan
- Coordinate with team to resolve all issues and supervise meetings for same
- Administer all projects and ensure completion within required timeframe
- Monitor all aspects of products such as pricing and legal requirements
- Maintain knowledge on all regulation issues and competitor business
- Manage all products in product line and maintain knowledge of pricing for individual product
- Allocate appropriate resources for project and prioritize projects
- Coordinate with product management team and perform product testing on various process
- Manage various teams and identify representatives for same
- Administer all user centric designs and ensure compliance to key deliverables
- Identify all issues and resolve it effectively to achieve all objectives
- Coordinate with stakeholders and product management teams and prepare required documents
- Manage projects for product life cycle development
- Train staff for all operation business activities and maintain consistency in same
- Coordinate with various departments and prepare list of market requirements and prioritize work
Tourism Premier Corporate Services Manager
Al Tayyar Travel Group
11.2007 - 05.2012
- Advise on financial matters, facility upgrades and staff management
- Analyse problems and find solutions
- Assist with budgets and financial projections
- Conduct meetings with staff
- Coordinate and analyze research and planning strategies
- Develop and implement policies, rules and regulations
- Develop and manage administrative resources
- Make important administrative decisions
- Make recommendations to senior management
- Manage staff for effective operations
- Negotiate on behalf of the corporation
- Oversee all operations of the business
- Prepare reports
Sales Manager
Paradise Inn group .Metropole Hotel,Windsore Palace Hotel and Paradise Beach Resort
05.2006 - 11.2007
- Managing organizational sales by developing a business plan that covers sales, revenue and expense controls
- Meeting planned sales goals
- Setting individual sales targets with the sales team
- Tracking sales goals and reporting results as necessary
- Overseeing the activities and performance of the sales team
- Coordinating with marketing on lead generation
- The ongoing training of your salespeople
- Developing your sales team through motivation, counseling and product knowledge education
- Promoting the organization and products
- Understand our ideal customers and how they relate to our products
Sales Manager
Helnan Nuweiba Resort
05.2004 - 05.2006
- Responsible for motivating and advising their reps to improve their performance, as well as hiring and training new sales representatives
- Achieve their objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance
- Ensure that the sales department works cross functionally with executives from other departments
Sales Manager
Hilton Sharm Dreams
01.2001 - 05.2004
- Achieve growth and hit sales targets by successfully managing the sales team
- Design and implement a strategic business plan that expands company's customer base and ensure it's strong presence
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
Sales Executive
Paradiana Hotels and Resorts
03.1998 - 12.2000
- Build and maintaining client relations
- Work with internal departments such as the Marketing or Product teams to engage audiences and clients more deeply
- Meet and exceed KPIs and sales targets
- Possess deep knowledge of business product offering and value proposition
- Follow organisational policies and regulations that affect the Sales department
- Proactively pursue new business and sales opportunities
- Solve problems for clients and customers by developing innovative and tailored sales solutions
Education
International Business Academy of Switzerland GmbH
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South Valley University
Skills
- Sales Presentations
- Business-to-Business (B2B)
- Corporate Sales Management
- Commercial Management
- National Sales Management
- Sales and Marketing
- Pricing Strategy
- Strategic Thinking
- Hospitality Industry
- Negotiation
- Client Relations
- International Management
- Analytical Skills
- Product Management
- Business Development
- Technology Product Development
- Product Planning
- Contract Negotiation
- Leadership
- Team Management
- Team Leadership
- Time Management
- Sales Effectiveness
Personal Information
Title: Director of Sales
Company
almatar Group
Timeline
Director of Sales
Almatar Travel Group
01.2021 - Current
Country Manager
Almatar Travel Group
09.2018 - 01.2021
G.S.O
Rotana Hotel Management Corporation PJSC
09.2013 - 09.2018
Product Development Manager
Flyin.com
05.2012 - 09.2013
Tourism Premier Corporate Services Manager
Al Tayyar Travel Group
11.2007 - 05.2012
Sales Manager
Paradise Inn group .Metropole Hotel,Windsore Palace Hotel and Paradise Beach Resort
05.2006 - 11.2007
Sales Manager
Helnan Nuweiba Resort
05.2004 - 05.2006
Sales Manager
Hilton Sharm Dreams
01.2001 - 05.2004
Sales Executive
Paradiana Hotels and Resorts
03.1998 - 12.2000
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South Valley University
International Business Academy of Switzerland GmbH
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