Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Nadeshni Naidoo

Nadeshni Naidoo

Summary

Seasoned IT sales and marketing professional with 15+ years driving revenue growth across hosting, connectivity, cloud services, and enterprise software. Expert in full-cycle account management, strategic prospecting, and cross-selling. Proven track record of cultivating long-term client relationships and exceeding sales targets in competitive B2B environments.

Experienced sales manager with background in sales forecasting, contract negotiation and team management. Friendly, supportive and analytical leader. Proven success in managing robust sales pipelines with consistent sales conversion.

Driven professional with keen ability to build relationships and solve problems, leveraging strong communication and negotiation skills. Proven track record in customer service and project management, demonstrating exceptional organisational abilities. Ready to significantly contribute to growth and success of Executive secretary role.

Reliable Customer Service Executive with Financial industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Overview

28
28
years of professional experience

Work history

Teacher of English and Math for Kindergarten 2

Creative banner
Riyadh, Riyadh Region
2026.01 - Current
  • Increased cultural awareness by integrating diverse texts into the syllabus.
  • Delivered engaging lectures to enhance students' interest in literature.
  • Fostered a positive learning environment with clear classroom management strategies.
  • Enhanced literacy skills by implementing innovative teaching methods.
  • Maintained accurate records of student progress and attendance, supporting administrative tasks.
  • Upheld high standards of behaviour within the classroom maintaining an optimal learning environment.
  • Collaborated with other teachers on curriculum development, ensuring consistency across year groups.
  • Taught spelling, pronunciation and sentence structure to form basic foundation of language.
  • Applied differentiated teaching methods to meet varied student needs.
  • Managed challenging behaviour with firm and fair style.

Sales Account Manager

STC
2024.12 - 2026.01
  • Generate qualified leads via LinkedIn, industry events, and referrals
  • Conduct solution-oriented meetings to promote hosting, connectivity, and cloud services
  • Achieve 120% of quarterly sales targets through upselling email servers, ERP software, and security solutions
  • Nurture key accounts to drive renewal rates above 95%

Business Development Executive - Talent Aquisition

Navafiz Management
2024.07 - 2024.11
  • Engaged HR leaders and decision-makers across medical, construction, agriculture, and hospitality sectors
  • Designed tailored overseas recruitment projects for Nepal, India, and Sri Lanka
  • Collaborated with clients to define hiring specifications and streamline onboarding processes
  • Blue and White Collar Huning, Screening and Interviewing

Immigration Consultant

TripleFly
2024.03 - 2024.07
  • Conducted high-volume cold calls to qualified candidates for PR eligibility assessments
  • Guided prospects through Express Entry and PNP program applications
  • Maintained a 90% candidate conversion rate through consultative selling

Executive Secretary & Administrative Lead

Aramco
2024.01 - 2024.03
  • Managed executive calendars, scheduled high-level meetings, and prepared board-level minutes
  • Coordinated logistics for internal and external stakeholder engagements

Customer Service & Account Coordinator

Outsurance Hastings Direct
2015.01 - 2023.01
  • Liaised with UK clients on policy renewals, amendments, and premium payments
  • Optimized CRM workflows to reduce response time by 30% and increase customer satisfaction

Sales Executive & Account Manager

Autopage / Datapro / CentraCom / Storm IT / Intergr8 IT
1999.01 - 2012.01
  • Managed a portfolio of SME and enterprise accounts, delivering tailored IT solutions
  • Exceeded annual sales quotas by an average of 20% through proactive upsell initiatives
  • Identified new market trends and led cross-functional teams to launch promotional campaigns

English for speakers of other languages teacher

Lenasia South Secondary School
Johannesburg, South Africa
1998.01 - 1999.01
  • Adapted curriculum to cater for different learning styles, promoting inclusivity.
  • Organised extra-curricular activities like drama or poetry recitals to promote confidence in English usage.
  • Participated in parents-teachers meetings discussing learners' progress and recommending strategies for improvement at home.
  • Collaborated with colleagues for sharing best practices and resources.
  • Utilised creative teaching strategies, enhancing student engagement and retention.
  • Conducted assessments for evaluating students' language proficiency level.
  • Coordinated with other teachers to develop consistent teaching methods across courses.
  • Facilitated regular language practice sessions, fostering fluency.
  • Ensured up-to-date knowledge of the English language through continuous professional development.
  • Developed personalised lesson plans according to individual learner's needs, ensuring progress.
  • Improved cultural awareness with use of diverse teaching materials.
  • Provided constructive feedback for improved speaking and writing skills.
  • Encouraged students to communicate in English during class hours for effective learning.
  • Created an inclusive classroom environment by respecting and encouraging diverse viewpoints.
  • Managed classroom discipline effectively, maintaining a conducive environment for learning.
  • Incorporated modern technology in lessons for enhanced learning experience.
  • Integrated interactive exercises to motivate students' active participation.
  • Attended workshops on ESL teaching methodologies, enhancing instructional effectiveness.
  • Increased student comprehension by utilising engaging teaching techniques.
  • Designed coursework around real-life scenarios helping learners apply English in practical situations.
  • Monitored difficulties in students to provide extra coaching and assistance.
  • Provided tailored feedback to students and parents, identifying constructive areas for improvement.
  • Developed tests, examination papers and exercises to gauge student performance.

Education

Senior Matric Certificate -

South Africa

Diploma - Customer Relationship Management

Diploma - Teaching Skills for Educators

Skills

  • CRM Platforms: Salesforce, Zoho
  • Sales Tools: LinkedIn Sales Navigator, HubSpot
  • Cloud Providers: AWS, Azure, Google Cloud
  • Networking & Security: Fortinet, Cisco
  • Influencing stakeholders
  • Patience and perseverance
  • Microsoft office suite proficiency
  • Budgeting and financial planning
  • Project management tools usage
  • Cold calling methods
  • Knowledge of salesforce software
  • Contract review and interpretation
  • Online networking
  • Presentation design and delivery
  • Time management proficiency
  • Profit margin calculation
  • Business intelligence tools familiarity
  • Channel partner development
  • Sales process design
  • Product knowledge acquisition
  • Customer relationship management software
  • Sales funnel management
  • Direct sales experience
  • Financial analysis capability
  • Integrity and trustworthiness
  • Telesales proficiency
  • Digital marketing understanding
  • Prospect qualification
  • Revenue growth tracking
  • Cash handling
  • Customer Service
  • Customer relations
  • Product knowledge
  • Business development
  • Account management
  • Data Entry
  • Lead generation
  • Salesforce
  • Training and Development
  • Complaint resolution
  • Staff education and training
  • Technical sales support
  • Call centre operations
  • Sales strategies
  • New business development
  • Dispute Resolution
  • Customer retention strategies
  • Prospecting
  • C-Level selling
  • Communication
  • Empathetic listening
  • CRM Software proficiency
  • Networking
  • Sales forecasting
  • Market research analysis
  • Product demonstration techniques
  • Business diversification
  • Consultative selling
  • B2B selling
  • Lead generation tactics
  • Continuous Professional Development (CPD)
  • Pipeline development
  • Cross-selling techniques
  • Client acquisition
  • Critical decision making
  • Interpersonal relationships
  • Technical support
  • Resilience under pressure
  • Communication proficiency
  • budgeting acumen
  • Safety consciousness
  • Time efficiency
  • Financial reporting accuracy
  • Multitasking proficiency
  • Communication effectiveness
  • Product knowledge proficiency
  • Supplier negotiation adeptness

Languages

English (Native)
Afrikaans

Timeline

Teacher of English and Math for Kindergarten 2

Creative banner
2026.01 - Current

Sales Account Manager

STC
2024.12 - 2026.01

Business Development Executive - Talent Aquisition

Navafiz Management
2024.07 - 2024.11

Immigration Consultant

TripleFly
2024.03 - 2024.07

Executive Secretary & Administrative Lead

Aramco
2024.01 - 2024.03

Customer Service & Account Coordinator

Outsurance Hastings Direct
2015.01 - 2023.01

Sales Executive & Account Manager

Autopage / Datapro / CentraCom / Storm IT / Intergr8 IT
1999.01 - 2012.01

English for speakers of other languages teacher

Lenasia South Secondary School
1998.01 - 1999.01

Diploma - Customer Relationship Management

Diploma - Teaching Skills for Educators

Senior Matric Certificate -

Nadeshni Naidoo