

Multilingual hospitality and client relations professional with extensive experience in luxury retail and high-profile international events. Proven expertise in managing HNW client journeys and delivering world-class guest experiences. Fluent in Arabic, English, Persian, and Turkish, with a strong commitment to excellence and professional representation."
Dedicated Liaison for high-profile global executives, including the CEO of Kerzner International, Global Head of Real Estate at Visa, and Senior Leadership from Forbes, managing their entire residency in Saudi Arabia. • Coordinated end-to-end travel logistics, including 24/7 flight monitoring, private chauffeur synchronization, and seamless VIP check-ins at The Ritz-Carlton, Riyadh. • Acted as a primary point of strategic contact Provided personalized concierge and escort services
Managed the accreditation of global UN officials, adopting a "Cultural-First" approach by welcoming delegates in their native languages to enhance their registration experience. • Streamlined complex diplomatic entry procedures during intensive 12-hour shifts, ensuring high efficiency and a welcoming atmosphere for world leaders.
Managed end-to-end logistics and hospitality for international jockeys, trainers, and VIP guests during the Saudi Cup, ensuring a seamless experience in a high-pressure, 24/7 operational environment , Coordinated international travel and ground transportation, monitoring flight schedules round-the-clock to ensure timely arrivals and professional transfers via private fleet.
Supervised a dedicated team of VIP hosts during a high-profile, two-week international diplomatic conference, ensuring all protocols and hospitality standards were strictly met
Led educational art tours for school groups and international visitors, simplifying complex artistic concepts into engaging narratives. • Managed guest relations and crowd flow during public programs, ensuring a high-quality cultural experience for all attendees.
Consistently exceeded sales targets and KPIs in the luxury segment.
• Managed relationships with High-Net-Worth (HNW) clients, ensuring bespoke service and loyalty.
• Provided expert styling advice and deep product knowledge to elite clientele.
• Managed the full client journey, from initial engagement to high-standard post-purchase follow-up.
Actively contributed to the operational and hospitality success of several high-profile global events, including the Public Investment Fund (PIF) private events, the Global Logistics Forum (GLMC), and the Future Investment Initiative (FII)
Customer Service Excellence
Strong Communication Skills
Team Collaboration
Multitasking Under Pressure
Conflict Resolution
Adaptability & Flexibility
Time Management
Attention to Details
High end hospitality & Guest Relations
Cross-Cultural Communication
Extensive experience in engaging with diplomatic delegations and high-ranking officials, backed by professional certifications in international protocol and diplomatic relations. You may view my credentials and certificates via this link: https://bit.ly/4uBrCgw