Nael Salti
Riyadh,Saudi Arabia
Summary
Industrious Sales Operations & Account Management driving sales processes from order solicitation through fulfillment and delivery. Rallies team members through strong communication skills, imparting sense of urgency to sales and customer service initiatives. Organized professional with 13 years of experience spearheading team coordination and achievement.
Overview
13
13
years of professional experience
Work history
Sales Team Leader
Bayut Web & Communications Company (Dubbizle)
Riyadh, Saudi Arabia
01.2025 - Current
- Developed new client relationships to expand market reach.
- Maximized sales opportunities by communicating product value proposition and selling points.
- Managed team of [8] staff, driving performance with motivational strategies to exceed sales targets.
- Negotiated deals with clients, securing optimal prices for products sold.
- Networked at events and over phone to expand business profits and revenues.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Monitored sales performance, reporting on conversion and churn rates to identify areas of improvement.
- Coordinated team-building activities to establish team morale and drive attainment.
Key Account Manager
Salam International
Riyadh, Saudi Arabia
10.2023 - 12.2024
- Maintained detailed knowledge of industry trends, positioned products effectively in the market.
- Formulated strategic plans to increase product visibility and market share.
- Resolved escalated customer issues promptly for increased satisfaction rates.
- Collaborated on marketing initiatives aimed at promoting brand awareness.
- Identified opportunities for cross-selling, created additional revenue streams.
- Coordinated with internal departments for seamless service delivery to clients.
Operations & Business Account Manager
United company for Industrial Development
Riyadh, Saudi Arabia
02.2019 - 09.2023
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Strategically scheduled and managed 15 staff members, maintaining high-performing team.
- Managed top and mid scale projects handling whole process from order placement, shipping, custom clearance until handover.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Managed bidding processes for governmental and private sector for on-hand and tender projects.
- Conducted performance reviews created action plans to drive team improvement.
- Audited contracts with comprehensive legal and product knowledge.
Sales Operations Assistant
United Company for Industrial Development
Riyadh, Saudi Arabia
10.2016 - 01.2019
- Managed pricing, invoices, refunds and sales reporting.
- Closely monitored sales performance, reporting on metrics including conversion and churn rates to establish areas of improvement.
- Analyzed financial data to track and achieve budget targets.
- Managed invoices, refunds and returns.
- Supported preparation for annual audit process.
- Created and updated accounts using Sage 200.
- Generated accurate forecasts and month-end accounts.
Sales & Project Co-ordinator
United Company for Industrial Development
Riyadh, Saudi Arabia
02.2014 - 09.2016
- Coordinated communication and transparency between clients, internal departments and stakeholders.
- Prepared financial statements, reports, invoices letters, memos and other documentations
- Formulated marketing and advertising strategies for continuous business growth.
- Negotiated buying conditions and sales contracts to secure lucrative deals.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
Sales Supervisor
El Ajou Trading Co.
Riyadh, Saudi Arabia
09.2012 - 01.2014
- Supervised 10 sales staff to drive KPI achievement.
- Developed marketing campaigns to expand client base.
- Managed sales team budgets and payroll.
- Coached team members to reach and exceed weekly and monthly sales goals.
- Organised and coordinated sales team schedules, helping staff meet company and client expectations.
- Analysed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
Education
Bachelor of Business Administration -
The Open University
London, United Kingdom05.2018
Skills
- Solutions development
- Relationship building
- Multi-site operations
- Global and strategic sourcing
- Manufacturing expertise
- Cost reduction and containment
- Communication improvements
Languages
Arabic
Native language
English
Fluent
Accomplishments
- Achieved Multiple Projects such as Prince Mohamad bin Fahad Office (Riyadh, Saudi Arabia) , Prince Mohamad bin Nayef Office (Riyadh, Saudi Arabia), Zain HQ (Riyadh, Saudi Arabia), General Audit Bureau (Riyadh, Saudi Arabia), SWCC stations on the West Coast (Makkah, Saudi Arabia), Ministry of Labor (Riyadh, Saudi Arabia), by completing Managing and Handing Over with accuracy and efficiency.
- Achieved 120%–135% of monthly sales targets for 3 consecutive months through effective team leadership and strategic sales planning.
- Reduced customer churn rate by 15% by monitoring performance metrics and implementing targeted follow-up strategies.
- Implemented sales process improvements that increased lead-to-close efficiency by 20%.
Timeline
Sales Team Leader
Bayut Web & Communications Company (Dubbizle)
01.2025 - Current
Key Account Manager
Salam International
10.2023 - 12.2024
Operations & Business Account Manager
United company for Industrial Development
02.2019 - 09.2023
Sales Operations Assistant
United Company for Industrial Development
10.2016 - 01.2019
Sales & Project Co-ordinator
United Company for Industrial Development
02.2014 - 09.2016
Sales Supervisor
El Ajou Trading Co.
09.2012 - 01.2014
Bachelor of Business Administration -
The Open University