Nahar Almahmoudi
MECCA,Saudi Arabia
Summary
Talented Supervisor with excellent issue and conflict resolution skills, bringing more than 5 years of experience driving team and organisational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
5
5
years of professional experience
Work History
Supervisor Outlets
Movenpick (Accor)
Jeddah , Mecca Region
2023.08 - Current
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
Supervisor
Conrad Makkah (Hilton Luxery)
Makkah , KSA
2022.08 - 2023.07
- Served high volume of tables at once and simultaneously supervised serving staff.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
Captain Waiter
Shaza hotel
Makkah
2022.01 - 2022.08
- Delivered quality service by providing warm and welcoming environment.
- Reconciled tills using POS software.
- Maximised covers by monitoring dining room for seating availability.
- Tracked tables throughout meals to identify further sales opportunities.
- Followed checklists for shift start and end to help with smooth transitions.
Order Taker IRD
Shaza hotel
Makkah , Makkah
2021.01 - 2021.12
- Managed customer lines for minimum wait times and high satisfaction.
- Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
- Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Offered instruction, coaching and motivation for enhanced team morale.
Restaurant Waiter
Shaza hotel
Makkah , Makkah Region
2019.08 - 2019.12
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Upheld food handling and safety standards.
Education
Master of Business Administration - Finance
Business Academy of Switzerland
Switzerland 2023.07 -
Bachelor of Arts - English (language And Literature)
UQU
Makkah03.2023
Certificate of Higher Education - scientific discip;ine
Al Forsan
Makkah, Makkah Region10.2018
Skills
- Operations management
- Issue resolution
- Upselling techniques
- Inspiring leadership
- Financial management
- Business planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Timeline
Supervisor Outlets
Movenpick (Accor)
2023.08 - Current
Master of Business Administration - Finance
Business Academy of Switzerland
2023.07 -
Supervisor
Conrad Makkah (Hilton Luxery)
2022.08 - 2023.07
Captain Waiter
Shaza hotel
2022.01 - 2022.08
Order Taker IRD
Shaza hotel
2021.01 - 2021.12
Restaurant Waiter
Shaza hotel
2019.08 - 2019.12
Bachelor of Arts - English (language And Literature)
UQU
Certificate of Higher Education - scientific discip;ine
Al Forsan
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