Summary
Overview
Work history
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Nahla Alabdulhadi

Dammam,Eastern Province

Summary

My ambition is to join a professional work environment that will enable me to develop my skills and gain new experiences and contributing to the development of the workplace

Overview

4
4
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work history

Key Account and Corporate Delegate - Specialist

Tawuniya Insurance
khobar
06.2025 - Current
  • Managed corporate medical insurance accounts, including employee additions/removals, policy renewals, and installment scheduling using Excel.
  • Built strong relationships with corporate clients and negotiated to ensure optimal services and agreements.
  • Prepared and closed quotations, supported sales, and ensured client retention.
  • Resolved client issues promptly to maintain high satisfaction levels.
  • Oversaw billing and financial tasks with accuracy.
  • Analyzed data and prepared reports to enhance account performance.
  • Led process improvements to enhance customer experience.

Sales representative

SNB Saudi National Bank
Khobar
05.2024 - 05.2025
  • Advised clients on personal loans and salary transfer products with clear explanations.
  • Assessed customer needs and recommended tailored financial solutions.
  • Managed client portfolio and converted leads into approved loans.
  • Coordinated loan processing to ensure timely approval and disbursement.
  • Handled client objections, boosting conversion rates.
  • Supported marketing campaigns to meet sales targets.
  • Trained junior staff and maintained accurate records using CRM system.
  • Ensured compliance with bank policies and regulations.
  • Followed up post-sale to enhance customer satisfaction.
  • Boosted cross-sell revenue by 25% through recommending relevant financial products.

Hotel receptionist

Ascott Hotel
Khobar, Eastern Province
01.2024 - 04.2024
  • Verified guest ID, payments, and managed billing.
  • Assisted with admin tasks and maintained confidentiality.
  • Greeted guests and managed bookings.
  • Handled calls and messages smoothly.
  • Coordinated housekeeping and transport.
  • Created promos and supported sales growth.
  • Boosted sales by partnering with companies and offering discounts.
  • Resolved complaints and improved customer loyalty.

Trainee Archaeologist

Hertiage commission
Dammam, Eastern Province
07.2023 - 08.2023
  • Archaeological documentation.
  • Archaeological photography.
  • Skilled at working independently and collaboratively in a team environment.
  • Using (illustrator) to interpret, and analyze petroglyphs.
  • Cleaning, cataloging, and analyzing artifacts.
  • Gained extensive knowledge in data entry, analysis, and reporting.
  • Excavation in alrakah site 2023 - Under the supervision of the Heritage Commission
  • Team work.
  • Writing reports.
  • Archaeological documentation.
  • Data Analysis.
  • Layer numbering.
  • Archaeological survey.
  • Artifact Identification.

Travel and tourism trainee

Elite world agency
05.2023 - 06.2023
  • Training at Amadeus program.
  • Creating Tickets and booking hotels.
  • Create a tourism program.

Hostess

Carlton Al Moaibed Hotel
06.2021 - 08.2021
  • Verified guests and managed billing.
  • Assisted admin and maintained confidentiality.
  • Greeted guests and handled bookings.
  • Managed calls and messages.
  • Coordinated housekeeping and transport.
  • Supported sales and promotions.
  • Boosted sales via company partnerships and discounts.
  • Resolved complaints and improved loyalty.

Education

Bachelor of archeology&tourism -

Imam Abdulrahman Bin Faisal University
Dammam, Eastern Province
05.2019 - 05.2023

Skills


  • Time management
  • Critical Thinking
  • Communication Skills
  • Problem solving
  • Decision-making
  • Planning and coordination
  • Cultural resource identification
  • Account management
  • Client retention
  • Marketing support
  • Effective communication
  • Diplomatic negotiation
  • Excel proficiency

Languages

Arabic
English

Certification

  • Certificate in Leadership and Management in the Hospitality Industry (Ministry of Tourism)
  • Certificate in Hospitality Experience Program (Glion London)
  • Certificate in Public Relations and Communication Management (Ministry of Tourism)
  • Certificate in Museum Volunteering Skills Program (Ministry of Culture – Museums)

  • Credit Advisor and Retail Banking Foundations certifications from (The Financial Academy)

Timeline

Key Account and Corporate Delegate - Specialist

Tawuniya Insurance
06.2025 - Current

Sales representative

SNB Saudi National Bank
05.2024 - 05.2025

Hotel receptionist

Ascott Hotel
01.2024 - 04.2024

Trainee Archaeologist

Hertiage commission
07.2023 - 08.2023

Travel and tourism trainee

Elite world agency
05.2023 - 06.2023

Hostess

Carlton Al Moaibed Hotel
06.2021 - 08.2021

Bachelor of archeology&tourism -

Imam Abdulrahman Bin Faisal University
05.2019 - 05.2023

Similar Profiles

Create profile
Nahla Alabdulhadi