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To secure a responsible career opportunity, where I can fully utilize my training, human resource and management skills, while making a significant contribution to the success of my employer.graduate of Political science from Federal University of Abuja, certified human resources management HRM with over 5 years’ experience in management and extensive background on handling customer’s complaints as a sale Representative with Nigeria breweries plc. A highly resourceful, flexible, innovative, enthusiastic and customer oriented individual who possesses a considerable amount of knowledge regarding problems solving, customer service, data analysis, administration, manufacturing, maintenance , administrative and office procedures. Excellent track record in resolving and proffering solutions to any issues or matters reported, implementing new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. Effectively meet deadlines, work under pressure and integrating effectively and efficiently within the key roles in a project and work activities/environment. Well organized and an excellent team player with a proven ability to work proactively in a complex and busy office environment. People oriented and result driven. Knowledge of systems and database. Excellent active listening, negotiations and presentation skills. In depths knowledge of labour law and HR best practices. Computer literates, proficiency in applications such as Ms word, Excel, power Point and God fearing

 Skilled in analytical testing and laboratory safety protocols, I consistently exceeded performance metrics while mentoring new hires, fostering a collaborative team environment that drove loyalty and repeat business. 

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Customer Service Representative with over 6 years of experience excels in resolving customer inquiries, enhancing knowledge through effective product information dissemination, and adeptly managing customer complaints to improve satisfaction rates. Skilled in Microsoft Office, conflict resolution, and maintaining composure under pressure. Proven track record in fostering service efficiency and driving business results through strategic customer support and detailed operational improvements.

Naif Al-harbi

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Customer service representative

Cashier

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Cashier

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Bachelor of Laws - LLB - Law

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Customer service representative

Cashier

Supervisor

Bachelor of Laws - LLB - Law

Cashier

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