NAIF ALAHMARI

Managed social media accounts for Zakat, Tax and Customs Authority, enhancing engagement.

Developed comprehensive marketing plans to drive outreach initiatives.

Created reports to analyse social media performance metrics.

Monitored customer feedback on social media to identify improvement areas.

• Monitored social media platforms for any potential issues or crises.

• Executed successful email marketing campaigns, achieving higher lead conversion rates.
• Planned events and activations to bolster brand presence and engage customers.
• Enhanced customer experience through strategic improvements and monitoring.
• Oversaw fraud monitoring processes to safeguard company assets and reputation.

• Monitored social media accounts to ensure optimal engagement and performance.
• Conducted follow-up analyses of accounts for strategic improvements.
• Led team to achieve project completions, boosting overall productivity.
• Evaluated and developed team capabilities to enhance skill levels.
• Compiled weekly and monthly reports detailing social media account metrics.
• Trained new employees on standard operating procedures, significantly reducing learning curves.