Naif Alotaibi
Summary
Experienced in the oil and gas industry with expertise in service delivery, technical operations, project execution, account management, and technology deployment. Effective in managing complex, cross-functional projects aligned with business objectives to ensure quality control and client satisfaction. Proficient in stakeholder engagement, risk management, and end-to-end project lifecycle management. Well-equipped to drive success in any role within the industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Representative
NOV
12.2024 - Current
- Client Relationship Management
- Developed and managed Service-Level Agreements (SLAs)
- Technical Sales & Product Knowledge (Oilfield Equipment)
- Contract Negotiation & Strategic Account Planning
- CRM Software (Salesforce)
- Market Research & Competitive Analysis
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
Project Operation Coordinator
Baker Hughes
01.2019 - 01.2021
- Coordinated full project lifecycles, excelling in resource management, team competency development, and effective project execution under pandemic constraints
- Key Achievements: Operational Excellence, efficient resource utilization during the pandemic, and robust competency management
R&D / Product Owner
Baker Hughes
01.2017 - 01.2019
- Worked on developing next-Generation platform and served as the primary liaison between local and global teams
- Key Achievements: Championed the commercialization of the next-generation platform in KSA, exceeding the adoption rate by 15%, boosting operational efficiency by 70%, and reducing manpower requirements by 30%
Field Engineer
Baker Hughes
01.2015 - 01.2017
- Executed advanced technical operations in remote locations, ensuring data accuracy and safety compliance
- Key Achievements: Led Advanced technology operations - Qualified as Radiation Protection Supervisor (RPS)
Education
Bachelor of Information Technology -
University of Southern Queensland
01.2013
Diploma of Information Technology -
Queensland University of Technology
01.2010
Skills
- Effective Communication
- Team Leadership
- Analytical Problem-Solving
- Strategic Decision-Making
- Effective Presentation Skills
- Customer Relationship Development
- Risk Management
- Critical Decision Making
- Effective Time Management
- Strategic Negotiation Skills
- Performance Improvement Strategies
- Analytical Problem-Solving
- Empathy in Communication
- Crisis Resolution Expertise
Certification
Project Management Professional (PMP)
Timeline
Account Representative
NOV
12.2024 - Current
Project Operation Coordinator
Baker Hughes
01.2019 - 01.2021
R&D / Product Owner
Baker Hughes
01.2017 - 01.2019
Field Engineer
Baker Hughes
01.2015 - 01.2017
Diploma of Information Technology -
Queensland University of Technology
Project Management Professional (PMP)
Bachelor of Information Technology -
University of Southern Queensland
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