Naifah Aldhafeeri

Health Information Management Department:
•Developed a medical records management system and integrated it with the HIS to improve data accessibility.
•Activated a communication system in outpatient clinics to facilitate coordination among medical staff.
•Trained doctors and nurses to efficiently use the new HIS system.

Medical Coding Department:
•Analyzed and coded medical records electronically using TurboCoder and 3M.
•Reviewed paper and electronic files through Care Ware to ensure accurate understanding of cases.

Health Records Department:
•Reviewed and analyzed health records to ensure completeness and improve clinical documentation.
•Completed patient files post-discharge using Careware.
•Recorded patient data (file number, discharge date, physician’s name) in organized reports.

Health Insurance Department:
•Verified patient insurance coverage and eligibility using the UCAF system.
•Accurately recorded and updated insurance information.
•Assigned DRG codes based on diagnoses to ensure proper reimbursement.
•Developed expertise in insurance policies, claims processing, and revenue cycle management.

Reports Department:
•Prepared patient reports and sick leaves using both manual systems and the HIS.
•Accelerated electronic report processing to deliver them in under an hour.
•Reviewed patient sick leaves and submitted them to the Sehhaty platform after approval.

Quality Department:
Understanding how to implement safe and effective services that focus on patient needs while improving operational efficiency and ensuring compliance with standards. Systematic tools are utilized to analyze performance and achieve continuous improvement in healthcare services.

Self-Resources Department:
•Utilized the HIS application to open patient files and register the admission and discharge of non-Saudi patients.
•Scheduled patient appointments in clinics through the Mawid application.
•Recorded patient prescriptions using the My Prescription application.

Patient Affairs Department:
•Conducted visits to various departments to collect the master list of all admitted patients.
•Matched the names on the list with the data recorded in the system to ensure accuracy and completeness.