Najah AL Muteri

Work History

ALHokair

Riyadh

2021.07 - 2022.12

Planned, implemented and tracked sales and marketing strategies to promote brand products.
Motivated team members to continuous improvement in promoting and selling target products.
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Submitted reports to senior management to aid in business decision-making and planning.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Conducted ongoing staff development to help employees achieve growth within job roles.
Analyzed data and profit and loss statements to compose store budget.
Assisted in driving sales through targeted product presentation and merchandising.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Exceeded targets by building, directing and motivating high-performing sales team.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

AL Hokair

Jeddah

2019.04 - 2022.06

Collaborated with Brand Partner and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
Introduced new products to meet customer demand and increase profits.
Executed proven strategies to hit sales quota and help company achieve goals.
Set and achieved sales targets for west region.
Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
Directed sales support staff in administrative tasks to help sales reps close deals.
Managed and motivated sales team to increase revenue.
Conducted ongoing staff development to help employees achieve growth within job roles.
Managed day-to-day staffing and handled scheduling for all store employees.

AL Hokair

Jeddah

2018.03 - 2019.03

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Coached sales associates on product knowledge by using wide variety of training tools.
Protected store from loss or theft by setting and enforcing clear security policies.
Rotated merchandise and displays to feature new products and promotions.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

AL Hokair

Jeddah

2017.12 - 2018.02

Helped customers complete purchases, locate items and join reward programs.
Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies..
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Welcomed customers and provided assistance in locating and purchasing products.
Folded and arranged merchandise in attractive displays to drive sales.
Assisted customers with locating and choosing merchandise in store departments.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Generated brand awareness and positive product impressions to increase sales.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items and arranging according to size or color.
Increased sales and customer satisfaction through personalized servicing.