Najd AlGhofaily

• Follow all relevant HR policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Implement activities under minimal supervision
• Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
• Assist all employees with their day-to-day queries and enquiries on company policies and procedures
• Participate in relevant projects and community activities as and when needed.
• Completed accurate payroll calculations using manual or computerized systems.
• Managed payroll input, processes, submissions and audit for timely payment.

• I established the collection department in the company.
• I created a standard operating procedure.
• Participated in developing, reviewing, and implementing company’s collections and receivables strategy.
• Supervised the collection team to ensure that overdues are paid on time and as per the agreed and set timescale.
• Managing the key accounts in the company.

• Manage and administer customer accounts including account reconciliations.

• Support the team in responding to customer inquiries by assisting in researching and responding to various billing and collection requests.

• Resolve customer disputes with assistance of Sales team.

• Manage the credit worthiness of all New CLA. By applying some essential analysis.

• prepare a daily Collections status report to B.M.

• prepare a weekly Collection status report to CFO.

• Escalate accounts with high critical position (High Risk) to top management when needed.