Najeeb Rasheed

Results-driven operations management leader providing comprehensive leadership in spearheading technology, operations and facilities management projects for 15+ years by formulating operational objectives, implementing strategies and handling regulatory challenges that maximized profitability and productivity while ensuring visible operational excellence in a variety of industries. Implemented effective automation solutions by providing technical assistance and analytical insights that significantly increased daily team utilization and optimized project timelines, led to complete customer satisfaction, multiple contract renewals and facilitated closure of large complex deals. Acknowledged for supporting the leadership across management, procurement, HR, recruiting & capacity-building processes. Managed time & cost-effective hiring/retention of 500+ technical & non-technical staff while cultivating productive relationships with cross-functional teams in a multicultural environment and implementing zero harm tolerance approach

• Cyber Security and Privacy Protection, Huawei Technologies PVT. Ltd., Riyadh, Saudi Arabia, 2021
• Coaching skills for Leaders and Managers, LinkedIn Learning, April, 2020
• Project Management: Solving Common Project Problems, LinkedIn Learning, April, 2020
• Life time membership of Pakistan Engineering Council

Project Manager – Facilities Management (Innovative Facility Management & Service),KSA

Major Achievements:

• Leading a 13-person team in a challenging offshore project with a SAR 1.5 M monthly budget, offering VVIP end-to-end services to a high-net-worth government client
• Established and implemented helpdesk ticketing system (Happyfox) that improved daily team utilization
• Streamlined operations and aligned all functions and processes that improved remote coordination between different departments
• Aligned monthly reporting to clear backlogs and sort pending invoicing/time sheets that improved customer satisfaction and increases project’s visibility to the higher management

Project Manager – Delivery & Service (Huawei Technologies Co. Ltd.),KSA

Major Projects & Achievements:

Saudi Mobily L800 Project 2021 (Project budget SAR 6Billion)

• Led & achieved the fastest project delivery (7 months) while managing 850+ RAN sites,160 MW links & 15 suppliers in the remote cities of central region; delivered T2 KPIs & annual revenue targets; received immense appreciation & acknowledgement from client.
• Developed live dashboard & daily activities scheduling in PM Portal online to ensure visibility & implemented MOS-PAT 24-hour strategy to track projects’ progress

Saudi ITC 5G SA Project 2020 (Project estimated budget: SAR 1Billion)

• Received best delivery award for successfully establishing 115 new 5G sites in under 2 months in the 1st phase that resulted in contract renewal for the 2nd phase of setting-up 500 new 5G sites; achieved customer satisfaction & revenue targets of both phases

Project Manager – Nationwide Projects (Delta Turkish Cont. Co.),KSA

Major Projects & Achievements:

• Finalized multiple contracts of 265 (in total) 4*4 vehicles with rental companies while managing quotations, PO approvals, issuance & invoicing control
  Saudi Mobily MNS Project 1 & 2 - (2016 – 2019) (Project Cost: 1.5M SAR/month & 1.4M SAR/month respectively)
• Achieved efficient & cost-effective project delivery by hiring and mobilizing 65 staff members for technical, transportation (fleet), accommodations & maintenance centers in the remote South & Central regions for Huawei Tech.
  Saudi Zain MS Project 2015 (Budget 3M SAR/month)
• Initiated & delivered challenging power & electromechanical project and achieved required service & delivery specific goals. Established new maintenance centers, setup in-house generators overhauling workshop and help desk operations
  Saudi Mobily MNS Project 2009 – 2015 (Budget SAR 2M/month)
• Successfully handled 30+ people, 1200+ physical sites, and challenging terrain for six years while overseeing the project.
• Reduced SLA times from 4.5 to 2.5 hours for critical incidents & from 6 hours to 3 hours for major incidents. Achieved all performance & profitability related tasks; gained customer recognition that resulted in contract extension for 3 times