NAJEEB ULLAH
MAKKAH,KSA
Summary
Experienced Travel Consultant skilled in travel consultation, flight booking, and customer service. Utilises Sabre Global Distribution System for efficient ticket issuance and pricing. Leverages strong networking abilities and destination knowledge to enhance customer experience and sales. Manages hotel reservations and travel insurance, focusing on exceptional service delivery.
Overview
10
10
years of professional experience
Work history
Travel agent
REGULAR TRAVELS
MAKKAH, SAUDI ARABIA
2023.09 - Current
- Tailored bespoke holiday packages for memorable experiences.
- Facilitated smooth booking processes to guarantee seamless travel experiences.
- Collaborated with hotels and airlines for affordable package deals.
- Conducted market research to stay abreast of industry trends.
Travel agent
AMIKAN TRAVELS
RIYADH, SAUDI ARABIA
2019.07 - 2020.10
- Built lasting relationships with clients, fostering loyalty and repeat business.
- Offered 24 and 7 support to travellers, alleviating stress during emergencies.
- Negotiated favourable rates with service providers for cost-effective holidays.
- Performed administrative duties such as record-keeping, boosting office efficiency.
TRAVEL AGENT
FURSAN TRAVELS
MAKKAH, SAUDI ARABIA
2018.12 - 2019.07
- Coordinated hotel bookings through reservation systems to ensure client satisfaction.
- Processed flight reservations to provide timely travel solutions for clients.
- Created travel packages tailored to client needs.
- Utilised advanced reservation systems to streamline booking processes.
Travel agent
KINGDOM WINGS TRAVELS
RIYADH, SAUDI ARABIA
2016.08 - 2018.11
- Arranged travel accommodation for groups, couples, executives and special needs clients.
- Handled refunds and cancellations professionally, protecting client interests.
- Managed client complaints professionally, restoring trust and confidence.
- Balanced sales targets whilst maintaining high standards of customer service.
- Performed administrative duties such as record-keeping, boosting office efficiency.
Education
High School Diploma - SCIENCE
HIRA PUBLIC SCHOOL AND COLLEGE
LOWER DIRSkills
- Travel consultation
- Flight booking
- Ticket pricing
- Hotel reservation
- Travel insurance
- GDS experience
- Sabre system experience
- Destination knowledge
- Customer Service
- Customer orientation
- Sales expertise
- Strong networking
- Language proficiency
- Data entry speed
Languages
English
Intermediate
Arabic
Intermediate
Urdu
Advanced (C1)
Affiliations
- SWIMMING
- DRIVING
Timeline
Travel agent
REGULAR TRAVELS
2023.09 - Current
Travel agent
AMIKAN TRAVELS
2019.07 - 2020.10
TRAVEL AGENT
FURSAN TRAVELS
2018.12 - 2019.07
Travel agent
KINGDOM WINGS TRAVELS
2016.08 - 2018.11
High School Diploma - SCIENCE
HIRA PUBLIC SCHOOL AND COLLEGE