Najla Nooh

Inspired by my grandfather, Taher Zamakhshari, a great poet, I studied the Arabic language at university and spent ten years teaching due to limited opportunities in hospitality in my home country. Seeking personal growth, I pursued a master’s degree in special education in the USA. During this time, I discovered new opportunities in the hospitality industry in Saudi Arabia and decided to follow my passion, encouraged by my brother, Rida Nooh’s success in the field.

Currently, I am the Guest Relations Assistant Manager at the Ritz-Carlton, where I have the privilege of interacting with a diverse range of individuals, from presidents to highly influential figures. Over the past five years, I have advanced in my career, dedicating myself to ensuring exceptional guest experiences. Offering strong communication skills and positive attitude. Knowledgeable about customer service principles and eager to learn. Ready to use and develop problem-solving, teamwork, and interpersonal skills in guest relation manager role. Offering strong communication skills and positive attitude. Knowledgeable about customer service principles and eager to learn. Ready to use and develop problem-solving, teamwork, and interpersonal skills in guest relations manager role. Experienced professional focused on delivering exceptional guest service and enhancing customer satisfaction. Consistently resolve guest issues quickly and effectively through strong communication and problem-solving skills. Known for creating welcoming environments and fostering positive guest experiences. Offering strong communication skills and positive attitude. Knowledgeable about customer service principles and eager to learn. Ready to use and develop problem-solving, teamwork, and interpersonal skills in guest relations manager role. Offering strong communication skills and positive attitude. Knowledgeable about customer service principles and eager to learn. Ready to use and develop problem-solving, teamwork, and interpersonal skills in guest relations manager role.

• Executive Development for Tourism & Hospitality at Dale Carnegie & Associates, Inc., in August 2024
• One-Year Marriott Tahseen Program in February 2024
• Cross Property Exposure in Front Office at The Ritz Carlton-Dubai in January 2024
• Cornell University Hospitality Management Program in November 2023
• Hospitality Experience Program at Les Roches Crans Montana in December 2022
• TOPPS (TOT) Training for on Property Programs in Leadership 2022
• Marriott Managerial Training - Teams. Foundations of Leadership 2022
• Marriott MGS - Online Courses Digital Learning Zone 100% Completion 2022
• Registered Behaviour Technician (RBT ) King Faisal Specialist Hospital & Research Centre 2020