Najwa ALshareef

During my summer internship at (ALMEDINA PILGRIMS TRANSPORT) Company, I served as an intern in both the IT and Human Resources departments. In the IT department, I gained hands-on experience in data entry, system maintenance, and troubleshooting. I developed a strong understanding of database management and actively contributed to collaborative IT projects.

In the Human Resources department, I demonstrated my organizational skills by efficiently managing employee files and coordinating attendance schedules. I also played a vital role in the recruitment process, assisting with candidate screening and participating in interviews.

This internship provided me with invaluable opportunities for professional growth and skill development. It enhanced my ability to work effectively within a team and improved my communication skills in a professional setting. I am grateful for the chance to apply the knowledge and skills I acquired during this internship to future endeavors.

• Performed accurate and efficient data entry, maintaining passport system records.
• Collaborated with team members to resolve data entry discrepancies.
• Maintained confidentiality and adhered to security protocols.
• Organized documents and provided administrative support to senior management.

• Provided exceptional customer service to pilgrims, offering a hospitable welcome and offering comprehensive guidance.
• Managed the reception of passports from responsible agencies, ensuring meticulous handling and documentation.
• Responded adeptly to inquiries, resolved issues, and cultivated positive relationships with pilgrims and relevant stakeholders.

• Offer detailed information regarding the hotel's amenities and services.
• Arrange transportation and coordinate tours for guests.
• Respond promptly to guest inquiries and efficiently resolve any issues or complaints.
• Ensure the implementation of security protocols .
• Collaborate with relevant government entities, such as municipalities, as necessary.