Nakshatra Jilloju
Adelaide
Summary
Motivated and reliable University of Adelaide student with strong customer service, organizational, and teamwork skills, seeking the role of Library Assistant. Passionate about enhancing user experiences and fostering engagement through effective communication and dedication. Experienced in managing events, collaborating across departments, and supporting diverse populations, with a proven ability to balance work and academic commitments while maintaining high standards of reliability and professionalism.
Overview
3
3
years of professional experience
Work History
Team Member
Woolworths Supermarket
10.2024 - Current
- Delivered excellent customer service in a fast-paced environment, ensuring positive user experiences.
- Assisted customers face-to-face and resolved inquiries efficiently, demonstrating strong communication skills.
- Contributed to maintaining the store’s inventory and participated in stock management projects.
Volunteer
CVP, the University of Adelaide
03.2024 - Current
- Assisted with planning and executing special events, ensuring smooth operations and engaging experiences.
- Maintained facilities and supported organizational needs for programs.
- Strengthened communication and leadership skills by coordinating group activities, delegating tasks, and interacting with diverse populations.
Customer Experience Assistant
Scene to Believe Santa Photography
10.2024 - 12.2024
- Delivered exceptional customer service, handling queries and resolving concerns with patience and professionalism.
- Welcomed families and created a warm, festive atmosphere, ensuring a memorable Santa photography experience.
- Managed bookings, guided customers through the process, and maintained a positive rapport with children and families.
- Operated professional photography equipment, capturing high-quality images tailored to customer preferences.
Student Ambassador
Faculty of SET, the University of Adelaide
02.2024 - 12.2024
- Represented the university’s social media team at the Australian Rover Challenge 2024, sharing real-time updates, conducting interviews, and engaging with audiences.
- Participated in marketing campaigns by providing testimonials and creating social media content to promote university resources and services.
- Collaborated across departments to enhance student engagement and fostered relationships with prospective and current students to support retention efforts.
Analyst
Deloitte
09.2021 - 05.2023
- Recipient of Spot Award 2022.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Education
Masters - Artificial Intelligence And Machine Learning
University of Adelaide
Adelaide, SA03-2026
Bachelor of Technology - Electrical And Electronics Engineering
G Narayanamma Institiute of Technology And Science
Hyderabad, India05-2021
Skills
- Customer service Excellence
- Communication skills
- Time management
- Attention to Detail
- Team Collaboration
- Computer skills
- Multitasking
Timeline
Team Member
Woolworths Supermarket
10.2024 - Current
Customer Experience Assistant
Scene to Believe Santa Photography
10.2024 - 12.2024
Volunteer
CVP, the University of Adelaide
03.2024 - Current
Student Ambassador
Faculty of SET, the University of Adelaide
02.2024 - 12.2024
Analyst
Deloitte
09.2021 - 05.2023
Masters - Artificial Intelligence And Machine Learning
University of Adelaide
Bachelor of Technology - Electrical And Electronics Engineering
G Narayanamma Institiute of Technology And Science
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