Summary
Overview
Work History
Skills
Languages
Timeline
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Nancy Ong

Angle Park

Summary

Developed strong operational and customer service skills in high-energy amusement park environment. Demonstrates commitment to safety and efficiency while managing ride operations and guest interactions. Seeking to transition into new field, applying transferrable skills in safety management and customer service excellence.

Overview

3
3
years of professional experience

Work History

Nail Technician

House of Polish
09.2022 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Recorded weekly supply and inventory needs and made regular orders for replenishment.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.

Front of House

Sky Restaurant
11.2022 - 11.2023
  • Performed cash, card, and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Skills

  • Customer service
  • Problem-solving skills
  • Relationship building
  • Client consultation

Languages

Vietnamese
Full Professional

Timeline

Front of House

Sky Restaurant
11.2022 - 11.2023

Nail Technician

House of Polish
09.2022 - Current

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Nancy Ong