Narayanan Pullarambath

· Successfully oversaw and ensured the efficient operation of business activities for eight clients in the western region, resulting in an annual revenue of 100 million.

· Streamlined workflow by effectively coordinating tasks, providing clear instructions to employees on their duties

· Supervised a group of 400 employees, ensuring efficient task allocation and conflict resolution.

· Played a key role in developing successful business, growth, sales, and marketing strategies for the area.

· Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

· Oversaw all aspects of personnel recruitment such as CV screening, interview scheduling, and hiring top-notch individuals.

· Maintained close oversight of company purchases, payroll and sales data in order to discover potential cost-saving techniques.

· Provided exceptional customer service while problem-solving with customers, vendors, and other stakeholders.

· Boosted profit opportunities, analysing cost, contract performance and risk for corrective action.

· Supported and delivered compliant, accurate monthly payroll and associated pension schemes.

· Streamlined payroll processes for smooth operations.

· Utilized strong planning abilities to successfully handle payment management of a high-volume workforce, ensuring punctual payments.

· Collaborated closely with reporting team to reconcile monthly payroll accurately, including calculations for net pay, advances, and pensions.

· Maintained the integrity of financial transactions for clients by ensuring accuracy and legitimacy

· Implemented measures to ensure that invoices align with purchase orders, company policies, tax regulations, and accounting standards.

· Provided detailed and thorough project administration management to Project Manager and colleagues.

· Delivered status reports to stakeholders for budgeting and planning purposes.

· Carried out business administration duties such as budget management, finance monitoring and file organizing.

· Provided ongoing support to employees and customers both over the phone and through emails.

· Oversaw business activities to identify inefficiencies and improvements and implemented corrective measures to resolve identified issues.

· Worked with management in devising and implementing new policies and procedures for streamlining business operations.

· Helped businesses achieve and maintain profitability with lean business operations, eliminating waste and inefficiencies.

· Organised and coordinated training programs for employees, equipping staff with new skills for competitive edge.

· Maintained and oversaw all aspects of the company's core operations, contributing to its ongoing success and future growth.

· Utilized regular visits to Department Heads and Hiring Teams to identify potential business opportunities.

· Facilitated effective coordination between departments to enhance the efficiency of Recruitments, Hiring, and Invoicing/Billing operations.

· Ensured work orders for new hires comply with contract policies and conditions.

· Managed overall contract management, execution, and operations as a key liaison between the company and clients.

· Maintained comprehensive monitoring of Recruitment, Selection & Hiring throughout the Contract & Provisions.

· Ensured accuracy and organization of employee files and records.

· Maintained accuracy in employee payrolls by aligning them with client work orders and contract provisions.

· Enhanced payment accuracy by effectively managing contract terms during the Invoicing Process.

Facilitated communication between Accounts departments in Company and Client, ensuring prompt receipt of contract payments