Naseem Mohammad Ameen Jamali
Jeddah,K.S.A
Summary
Experienced HVAC Service Technician and Sales Executive with a strong focus on quality and customer service. Demonstrates expertise in preventative maintenance, leak checks, and ventilation systems, contributing to repeat business through exceptional problem-solving skills. Adept at interpreting technical specifications and providing leadership to enhance repair accuracy and ensure safety compliance. Committed to continuous professional development to stay abreast of advancing automotive technologies.
Overview
12
12
years of professional experience
1
1
Certification
Work history
SALES EXECUTIVE
DESTINATION PLUS EVENT MANAGEMENT
JEDDAH, SAUDI ARABIA
03.2025 - Current
- Sales Engineer (1 Years)
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Implemented robust CRM systems that improved tracking of sales activities and client interactions.
- Increased customer engagement by delivering high-quality product demonstrations.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Identified new business opportunities that enhanced growth potential of the company.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Streamlined sales process to enhance operational efficiency and productivity.
- Built long-term relationships with customers and generated referrals from existing clients.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Understood customer needs to craft exceptional sales journeys.
- Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
HVAC Technician Service Engineer
SB GROUP MIDDLE EAST
Jeddah, Mecca Region
03.2021 - 03.2025
- HVAC Technician Service Engineer (4 Years)
- Improved system efficiency via regular inspections and necessary repairs.
- Conducted system diagnostics, resulting in efficient troubleshooting of HVAC equipment.
- Ensured safety by adhering to all relevant regulations whilst performing tasks.
- Undertook routine checks on building systems to prevent future breakdowns or malfunctions.
- Participated in emergency call-out rotas – demonstrating commitment to customer satisfaction outside normal hours.
- Implemented new diagnostic techniques leading to faster identification of system faults.
- Utilized specialized tools for accurate diagnosis and repair of heating, ventilation and air conditioning systems.
- Resolved technical problems swiftly using advanced problem-solving skills.
- Delivered cost-efficient solutions by using analytical skills to diagnose and repair issues quickly.
- Fostered positive working relationships with colleagues to complete large-scale installations smoothly.
- Completed comprehensive training courses in refrigeration principles, ensuring up-to-date knowledge of industry best practices.
- Assisted in the design of energy-efficient HVAC systems for new construction projects.
- Provided excellent customer service through clear communication and prompt resolution of issues.
- Installed, diagnosed and repaired air conditioning units to ensure comfort during summer months.
- Maintained HVAC systems for optimal performance.
- Collaborated effectively with a team on large commercial installation projects.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Retained detailed and up-to-date maintenance and repair records.
- Recycled and charged refrigerants.
- Disassembled units, repaired broken components and restored to operating condition.
- Conducted risk assessments prior to start of new HVAC projects.
- Installed and maintained gas lines to meet strict safety criteria.
- Connected motors and compressors by following schematics.
- Inspected buildings and prioritised repairs to support stable operations.
- Tested systems to isolate faults and guarantee conformity to specifications.
- Replaced different heating, ventilation, air conditioning and refrigeration parts and components to maintain machine functionality.
- Used testing equipment and performed test runs, collecting reliable data.
- Transported and stored equipment and tools needed to carry out on-site repairs.
Power & AC Technician Supervision
BIN HADI POWER & AIR CONDITIONING OPERATION MAINTENCE COMPANY
01.2014 - 01.2021
- Power & AC Technician Supervision (5 Years)
- Maintain repair, service & operation maintenance of Power & Air conditioning systems.
- Develop job repair plans for team to affect repairs on time.
- Explain equipment operations and assist customers with the operation of equipment’s.
- Responded to and resolved service calls in a timely manner.
- Install, Instate & Commissioning of Power & Air conditioning equipment and test for proper operation.
- Troubleshoot and repair Power & Air conditioning equipment.
- Disassembled units repaired broken components and restored them to operating condition.
- Retained careful and thorough maintenance and repair records.
- Demonstrated excellent soldering skills when repairing damaged copper pipes within the AC units, ensuring durability.
- Applied knowledge of refrigeration principles to improve cooling efficiency in commercial settings.
- Improved system performance with regular cleaning and filter changes.
- Managed emergency repairs promptly to restore optimal temperatures during heatwaves.
- Streamlined operations with efficient troubleshooting and repair of faulty equipment.
- Collaborated effectively with other technicians during large scale installation projects, promoting teamwork and productivity.
- Assisted in the design and implementation of customised AC solutions for unique building designs.
- Updated outdated HVAC systems for better energy efficiency.
Education
HVAC
HVAC TRAINED TECHNICIAN
Skills
- HVAC Service Technician
- Preventative maintenance
- Leak checks
- Quality-focused
- Flexible schedule
- Analytical thinker
- Operations expert
- Ventilation and air conditioning
- Dedicated team player
- Excellent problem solver
- Adaptable
- Automotive Mechanic
- Contribute to repeat and referral business through strong problem-solving skills and commitment to top-quality workmanship and excellent customer service
- Expertise interpreting technical specifications; provide leadership to other mechanics to increase repair accuracy, minimize lost time, and ensure safety compliance
- Participate in continuous training and professional development activities to maintain current knowledge of rapidly advancing automotive technologies
PERSONAL DETAILS
Arabic (very fluent), Urdu and English.
References
Jeddah, Available upon request.
Hobbies and Interests
Surfing for Innovations in my field, listening to music and Playing Games.
Certification
SAUDI COUNCIL OF ENGINEERING CERTIFIED TECHNICIAN
Accomplishments
BEST HVAC TECHNICAN CUM SERVICE ENGINEER | SB GROUP MIDDLE EAST
Timeline
SALES EXECUTIVE
DESTINATION PLUS EVENT MANAGEMENT
03.2025 - Current
HVAC Technician Service Engineer
SB GROUP MIDDLE EAST
03.2021 - 03.2025
Power & AC Technician Supervision
BIN HADI POWER & AIR CONDITIONING OPERATION MAINTENCE COMPANY
01.2014 - 01.2021
HVAC
HVAC TRAINED TECHNICIAN