Experienced Information Networks Technician with a strong background in technical support, network management, and cybersecurity. Proven track record in diagnosing and resolving hardware and software issues, managing network installations, and providing comprehensive technical support to company employees. Demonstrated leadership skills as a Branch Manager, overseeing showroom operations, merchandise management, and employee coordination. I am skilled in sales management, customer service, and recruitment processes. Achieved first place in a specialized technical support competition, showcasing expertise and dedication to the field. Holds an associate degree in Network Technology with a good academic record.