591781557
Iqama Transferable : 2527045823 transferable KSA
Career Objective
To utilize my education and practical experience to undertake a position of food & beverage Director / Manager in any challenge environment food & beverage operation. PROFESSIONAL SUMMARY
Action-oriented and strategic business leader with 30 years of hospitality experience whose progressive career has been developed in leading hotels around the world, possessing excellent management skills along with specializing in generating hotel revenue and the ability to lead and motivate people whilst delivering effective business results. A trained leader has a track record of achieving targets in all areas of hospitality, including financial, guest experience, employee engagement index and much more. Now looking for an exciting managerial opportunity within an establishment that is committed to personal and career development.
Overview
35
35
years of professional experience
3
3
Language
Work History
Operations Manager Operations Manager
Index Residence Al Jubail
11.2022 - Current
Index, 70% of the entire area is landscaped, or 94,000 m2
The rest is comprised of and 2-bedroom apartments and 2- and 3-bedroom villas, with different views facing the sea, city or gardens
If you calculate all Rooms 1074 available
All our units are well appointed with a modern design, and are fully equipped
Parking is not a problem, with 677 spaces
We have total unis 516 including 1- & 2-Bedroom Apartment 2-bedroom villas and 3 bedroom
We 3 swimming pool, cinema, Restaurant, valley ball court, Tennis court, football ground & private beach
Assisting to General manager
Entire operation Housekeeping Maintenance F&B, Recreation & transport staff accommodation under me to supervise
Maintain business standards for accuracy, productivity, and reliability
Targeted the budget and increasing revenue
Manage the daily functions of the business
Prepare annual performance review and re-evaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Forecasting, ordering, and price negotiation for spare parts inventory Establish
Developing and implementing a maintenance strategy
Looking for new ways/tools/assets to improve productivity and cutting costs
Drafting maintenance reports
Improving operational management systems, processes, and best practices
Karachi Beverage cost from 25%became 19%
Over expenses reduce 7.3%
Revenue growth 24% achieved
Under my supervision
Lebanese, Spanish, Italian, Chinese, Singaporean Sri-Lankan, Malaysian and so many foods festival & culture show Went successful in Karachi Sheraton hotel & other hotels too
I arrange so many times full bar setup outside catering done
And so many concert with celebrities
Biggest outside catering under my supervision 5000 pax had been success Pakistan president was chief guest
Appreciate letters received by management on performance
Employee of the Month Award Holiday Inn Crown Plaza July 2001
As Restaurant Manager Run project in Sheraton Karachi on Breakfast standard which is implemented in region Middle east
EXPERTISE
Guest Handling complaints
Train Assistant Managers / Hostesses / Waiters
Brief lecturers on “How to Handle Equipment”
Making forecast, achieving budget, promote
Out let, hiring skill associates e.t.c
Assistant F&B Manager I/C
Sheraton Gold Mohr Hotel & Resort Republic of Yemen
04.2008 - 12.2010
Pre-opening team member
Grand Holiday Villa Khartoum
01.2008 - 01.2010
Bachelor of Commerce (B.COM)
COURSES & TRAINING
M.R, Rewarding Events Policy acknowledgement Marriott hotel Feb 18th 2015
M.R
E Bonus Tool, level 11 Marriott hotel Feb 18th 2015
M.R
Group posting Tool, Level 11 Marriott hotel Feb 18th 2015
Pre-opening procedure standard Al-Qasr hotel & resort Luxury Collection 2011
Brand standard (Culture service) Yemen Sheraton Hotel and Resort, Train the trainer course Sheraton Karachi hotel 2004
Computer skills course Sheraton Karachi hotel 2005
Team Building Course Karachi Sheraton Hotel
Banquet Operation Manager
Karachi Sheraton hotel & Towers
08.2003 - 03.2008
Restaurant Manager
Mons, Karachi Sheraton hotel & Towers
05.2000 - 08.2003
F&B Manager
P.R.O.G.R.E.S.S. Karachi Sheraton Hotel
01.1999 - 01.2001
Marriott December revenue 5 million
Belgian Food festival Karachi and Islamabad Marriott
Letter of appreciation from Pakistan Belgium Forum.
Italian Restaurant Manager
Karachi Sheraton hotel & Towers
11.1998 - 05.2000
Assistant Restaurant Manager
Holiday inn Crowne Plaza
Karachi
11.1994 - 11.1998
Waiter
Muscat International Hotel
12.1992 - 11.1994
Yr.11 Mons)
Bus Boy
Karachi Sheraton Hotel & Towers Pakistan
12.1991 - 12.1992
Waiter
Hotel Avari Towers Ramada Renaissance
08.1989 - 11.1991
Pre-opening team member
Braira Hotel & Resort by Boudl, Saudi Arab Riyadh
01.2000
The property is categorized as a 5-star hotel furnish 170 Luxurious rooms and suites & accomplished by specialty outlets, Arabic, Continental, Chinese, banquet halls, ballroom, coffee shop, room service, mini bar & an exclusive spa
The specialty outlets serve deferent cuisines
The coffee shop is around the clock serving international buffet & a la carte menus
Aimed at impeccable service delivery and maximizing productivity and daily analysis of happening trends in business
Manage the functioning of all employees, facilities, sales and costs, to
ensure maximum departmental profit
Ensure regular upgrades of the resources of the Rooms, F&B and L&R departments
Increased revenue by 14% on 2018, 7% on F&B 2019, 11% Room on 2019
Oversee the preparation, presentation and service of food products to ensure the highest quality at all times
Oversee all guest rooms, public & back of the house areas including
kitchen areas are to be well maintained and cleaned
Maintain good will, sense of fairness and an open-door policy towards employees
Monitor and check resort members satisfaction
Control operating and merchandising costs
Maintain highest standards of Hygiene, and good Health and Safety Standards
Implement daily and monthly checklist for all departments
Ensure proper
follow-up to attain maximum quality and efficiency
Coordinate all sales activities which are conducted in area of responsibility
Actively engage and participate in effective communications within the resort
Adhere to all the resort standards and procedures at any given time
Conducting regular on-site spot checks and audits to ensure standards & procedures are being adhered correctly
Recruiting & sourcing staff for all outlets
Have strong organization skills with the ability to multitask & possesses sale and profit driven mentality
Pre-opening team member
Braira Hotel & Resort by Boudl
01.2001
Sheraton Hotel
01.2001
Achieving, Excellence Karachi Sheraton Hotel
01.2001
Fire Fighting Course Civil Defense Pakistan 2000
First Aid Course Civil Defense Pakistan
Supervisor
Training Karachi Sheraton Hotel
01.1999
Education
Post crisis hospitality Management certificate -
University of South Florida Muma College of Business
12.2020
diploma - food and beverage
Pakistan Institute of Tourism and hotel Management
10.1998
Skills
And Arabic
IT & micros knowledge
Professional knowledge in windows 98, 2000, XP
Microsoft Office applications
Microsoft grate plains, Micros 4700, Opera Basic micros 8700, Pos, Touché, Fiesta, Fidelio
Interests
Anticipated Monthly salary: Negotiable
Notice Period: 30 Working Days
Interests
Been updated in hospitality industry in the internet Playing Football, watching movie
Timeline
Operations Manager Operations Manager
Index Residence Al Jubail
11.2022 - Current
Executive Assistant Manager
09.2018 - 10.2019
Assistant Hotel Manager
Braira Hotel & Resort Saudi Arab
02.2018 - 10.2022
Food & Beverage Manager
Mons
02.2018 - 09.2018
F&B, C&E Manager
Saudi Arab Riyadh
11.2014 - 11.2017
Food & Beverage Manager
Karachi Marriott Hotel Pakistan
02.2013 - 08.2014
Director Food & Beverage
Mons
06.2012 - 01.2013
Food & Beverage Manager
Avari International Hotel
03.2011 - 06.2012
F&B Manager
Avari Tower
03.2011 - 01.2012
Assistant F&B Manager I/C
Sheraton Gold Mohr Hotel & Resort Republic of Yemen
04.2008 - 12.2010
Pre-opening team member
Grand Holiday Villa Khartoum
01.2008 - 01.2010
Banquet Operation Manager
Karachi Sheraton hotel & Towers
08.2003 - 03.2008
Pre-opening team member
Braira Hotel & Resort by Boudl
01.2001
Sheraton Hotel
01.2001
Achieving, Excellence Karachi Sheraton Hotel
01.2001
Restaurant Manager
Mons, Karachi Sheraton hotel & Towers
05.2000 - 08.2003
Pre-opening team member
Braira Hotel & Resort by Boudl, Saudi Arab Riyadh
01.2000
F&B Manager
P.R.O.G.R.E.S.S. Karachi Sheraton Hotel
01.1999 - 01.2001
Supervisor
Training Karachi Sheraton Hotel
01.1999
Italian Restaurant Manager
Karachi Sheraton hotel & Towers
11.1998 - 05.2000
Assistant Restaurant Manager
Holiday inn Crowne Plaza
11.1994 - 11.1998
Waiter
Muscat International Hotel
12.1992 - 11.1994
Bus Boy
Karachi Sheraton Hotel & Towers Pakistan
12.1991 - 12.1992
Waiter
Hotel Avari Towers Ramada Renaissance
08.1989 - 11.1991
Post crisis hospitality Management certificate -
University of South Florida Muma College of Business
diploma - food and beverage
Pakistan Institute of Tourism and hotel Management
Government Relations Officer at Al-Kanooz Contracting Company Al-Jubail, MeccaGovernment Relations Officer at Al-Kanooz Contracting Company Al-Jubail, Mecca