Nasser Ahmed karnous Alkarnous
Dammam
Summary
More than ten (10) years of professional exposures in Finance, Sales, Customer Services, and management support function-involving project.
Overview
12
12
years of professional experience
Work History
Sales Control - Sales Support and Customer care
Saudi Ground Services
Dammam
09.2019 - Current
Key accounts Credit Control . Airlines Focal point for Escalation. (Services - Charges). Supervising and auditing daily Sales Orders . Contract review and auditing . Revenue quarterly analytical reports . Conducting statistical daily reports . Monthly Station Report .
Customer Service
Riyadh Bank
Dammam
10.2015 - 09.2019
Oversaw daily operations as a sales professional to ensure targets were met.
Guided clients in real estate transactions to optimise their investment decisions.
Managed teller services to streamline customer interactions and improve service efficiency.
Customer Service
Leejam Company
Dammam
09.2014 - 06.2015
- Closed Timesheet
- Customer Service
Education
Bachelor's degree - accounting
Technical and Vocational Training Corporation.
Dammam02-2023
Diploma - Financial Accounting
Technical and Vocational Training Corporation.
Dammam01-2014
Skills
SAP and Siebel systems
Team collaboration
Data analysis and reporting
Customer care and centricity
Problem solving
Leadership
Flexibility and adaptability
Photoshop proficiency
Customer relationship management
Administrative support
Research skills
Deadline management
Public relations
Project planning and coordination
Complaint handling and resolution
Microsoft Office Suite expertise
Strategic planning
Customer focus
Analytical thinking
Public speaking
Timeline
Sales Control - Sales Support and Customer care
Saudi Ground Services
09.2019 - Current
Customer Service
Riyadh Bank
10.2015 - 09.2019
Customer Service
Leejam Company
09.2014 - 06.2015
Bachelor's degree - accounting
Technical and Vocational Training Corporation.
Diploma - Financial Accounting
Technical and Vocational Training Corporation.
Custom Section
- Power BI - Business analysis and modeling
- Excel - Data analysis and Reporting
- Airside Safety Awareness
- Aviation Security
- Security Awareness
- Rights Of Special Needs and Responsibilities
- Human Factors
- Professional sales course
- Retail Banking Professional Foundation (B00)
- Effective Marketing Skills