Nasser Fayadh
Banking Industry | Business Development | Partnerships | Quality Management
Riyadh
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 15 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
16
16
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Relationship Manager
Riyad Bank
01.2019 - Current
- Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
- Established strong relationships with key stakeholders for effective collaboration and streamlined decision-making processes.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Evaluated portfolio performance regularly using advanced analytics tools, making strategic recommendations to optimize client returns.
- Played a crucial role in retaining valuable clients during periods of market volatility by addressing concerns proactively and providing expert guidance on portfolio adjustments.
- Delivered comprehensive reports detailing account activity and progress towards established financial goals, increasing transparency and trust with clients.
- Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.
- Organized regular events to foster community engagement among clients, solidifying existing relationships and attracting new business prospects.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Affluent Relationship Officer
SABB
04.2012 - 12.2018
- Developed customized financial plans for clients, incorporating investment, banking, and insurance products that aligned with their goals.
- Increased referral business by actively networking within the community and participating in local events representing the bank.
- Assisted branch manager in developing strategic initiatives aimed at increasing overall profitability while maintaining excellent service standards.
- Collaborated with cross-functional teams to develop new products and services for the bank''s clientele.
- Improved client onboarding experience by streamlining documentation processes and setting clear expectations from the outset.
Customer Relationship Officer
SABB
11.2007 - 04.2012
- Maintained accurate records of customer interactions, enabling better understanding of client issues and facilitating follow-ups when needed.
- Managed high-profile accounts, ensuring consistent delivery of exceptional service for continued business growth.
- Increased customer loyalty through the development of personalized relationships with clients.
- Initiated proactive outreach efforts towards at-risk customers, reducing churn rates significantly over time.
Education
Bachelor of Business Administration - Business Administration
King Faisal University
Al Ahsa 04.2001 -
Skills
Negotiation
Excellent Communication
Portfolio Growth
Customer Relationships
Relationship Building
Accomplishments
During the COVID-19 pandemic I've exceed the Riyad Bank target with over SAR 162 Million. Also, attracting more than 40 high portfolio accounts.
Certification
Certified Affluent Banker
Timeline
Certified Affluent Banker
12-2023
IFCE Certified
09-2022
Credit Adviser Professional
02-2021
Relationship Manager
Riyad Bank
01.2019 - Current
Diploma of Strategic Management
06-2016
Diploma of Total Quality Management
06-2014
Affluent Relationship Officer
SABB
04.2012 - 12.2018
Customer Relationship Officer
SABB
11.2007 - 04.2012
Bachelor of Business Administration - Business Administration
King Faisal University
04.2001 -