Nasser Hadhir

• Member of the digital transformation projects follow-up committee
• Preparing plans for future projects and working on approvals to reserve budget items
• Study the actual need for projects by verifying the main outputs of the project and achieving the strategic goals of the organization.
• Preparing the initial documents for the project in accordance with the updates of the Local Content & Government Procurement Authority
• Business Requirements Unit Responsible
• Follow up on digital transformation portfolio projects
• Follow up on the status of disbursement plans for the digital transformation portfolio
• Preparing project cards and following up on their approval
• Follow-up and supervision of technical projects through the project management system (EPM).
• Managing the digital sustainability project for the ministry's services.
• Preparing exchange plans reports
• Follow up on offering competitions through the Etimad platform
• Communicating with EXPRO Authority to approve high-value projects.

• Water & Agriculture (Reef program)
• I worked on creating a structure and dividing the projects into several sectors according to the regions of the Kingdom of Saudi Arabia for ease of following up on the projectsI .
• I worked to address the deviation of the disbursement plans for 8 projects across the Kingdom.
• I worked on following up projects, traveling to field visits to projects in various regions of the Kingdom, and preparing periodic reports on the completion rate for each project
• Handled scheduling of subcontractors and staff to complete projects within required timeframes
• Compiled daily field report, detailing all key activities and outlining project progress for stakeholders
• Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership
• Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.

• Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies
• Managing requests for new projects and arranging them according to priority and need
• Performed cost-benefit analyses to determine potential return on investment for proposed upgrades
• Reported regularly to managers on project budget, progress and technical problems
• Verified quality of deliverables and conformance to specifications before submitting to clients
• Maintained open communication by presenting regular updates on project status to customers., Providing support, solutions and escalation of difficult problems for programmers and consultants
• Participation in consultations according to government regulations.
• Explaining and training the client on business and how to deal with screens
• Approving technical documentation, user documentation and operational procedures and conducting user training.
• Building and maintaining strong, long-lasting customer/s (group subsidiaries) relationships
• Monitor application performance and make appropriate modifications that will maximize system performance
  

Manage multiple projects, including the following

- Intranet portal for Alissa Group
Designed, documented and executed maintenance procedures, including system upgrades and patch management using update manager. Created clones, images, templates, snapshots and Performed daily administration for the Intranet portal . I got a certificate of thanks and honor from the organization for delivering the project on time
- Alissa Group Website
Created implementation methodologies to control project costs and meet deadlines. I got a certificate of thanks and honor from the organization for delivering the project on time
- G- Suite project for Alissa Group
- G- Suite project for Best company
- G- Suite project for Autostar Company

Worked as Application support specialist at Abdullatif Alissa Group of Companies & IT administrator work in Application support

specialist (ERP System) to automate and support all the business need for all Alissa Group companies
• Provided positive customer support training experience for completed applications.
• Documented all transactions and support interactions in system for future reference and addition to knowledge base.
• Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Worked closely with other team members in such tasks as troubleshooting and debugging.
• Participated with clients in discussion meetings

Designed and developed application test scripts. Identify the right road to develop business and applications, and draw the right plan for development.
• Translate the operational needs of the business to IT applications and system and to ensure that all required modifications, configurations and maintenance are accurately implemented.
• Communicated technical risks and benefits to management and key stakeholders.
• Resolved system test and validation problems to provide normal program functioning.

Responsibilities:
• Providing support, solutions and escalation of difficult problems for programmers and consultants .
• Participation in consultations according to government regulations. Explaining and training the client on business and how to deal with screens.
• Writing technical, user documentation and operational procedures and conducting user training.
• Building and maintaining strong, long-lasting customer/s (group subsidiaries) relationships
• Monitor application performance and make appropriate modifications that will maximize system performance

I worked as a business analyst to analyze business requirements and find appropriate solutions to some issues on the system Providing support to system users and training them to use some screens within the system