Utilizes critical thinking and resourceful problem-solving to address challenges .Personable hospitality professional accustomed to managing high-volume guest requests and reservations. Possesses strong communication and rapport-building skills with background of consistently positive guest feedback. Caring Hospitality Team Member skilled in delivering top-quality guest service. Communicates with hotel guests to manage reservations, answer questions and accommodate requests. Proactive problem solver with expertise in relationship building and communication.