Nathaniel Rem
SEMAPHORE PARK
Summary
Dynamic leader with a proven track record at Middy's Data and Electrical, excelling in customer service and team leadership. Enhanced customer satisfaction and employee productivity through effective communication and mentoring. Achieved significant cost control, contributing to business growth. Skilled in CRM and staff development, fostering a culture of continuous improvement and collaboration.
Overview
14
14
years of professional experience
Work History
Manager
Middy's Data and Electrical
11.2010 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
Education
Electrical Apprenticeship
Regency Tafe
Regency Park12.1997
SACE
St Michaels College
Henley Beach, SA11.1993
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Relationship building
- Customer relationship management (CRM)
- Performance management
- Staff development
- Sales management
- Performance evaluations
- Negotiation
- Budget control
- Business development
- Business planning
- Key performance indicators
- Coaching and mentoring
- Policy and procedure development
- Inventory management
- Positive attitude
- Multitasking
- Problem-solving
Timeline
Manager
Middy's Data and Electrical
11.2010 - Current
Electrical Apprenticeship
Regency Tafe
SACE
St Michaels College
Similar Profiles
KEVIN HUYNHKEVIN HUYNH
Store Team Member at Middy's Data and ElectricalStore Team Member at Middy's Data and Electrical
Scott PittsScott Pitts
Regional Sales Manager at Middy's Data And Electrical, 164 Ogilvie AveRegional Sales Manager at Middy's Data And Electrical, 164 Ogilvie Ave
Sharon TyronneySharon Tyronney
Sales Supervisor at Middy's Data and Electrical, Brendale QLDSales Supervisor at Middy's Data and Electrical, Brendale QLD