NAVEED ANJUM

• In conjunction with executive management, reviews and approves manufacturing and assembly instructions for adequate point of inspection operations; determines appropriate documentation for inspection points
• Assists with development of finished product and component receiving inspection procedures and requirements
• Supervises and/or conducts quality control reviews at established inspection points
• Verifies and maintains quality control records
• Recruits, trains and supports quality personnel to assure effective and competent performance of quality function
• Participates in review of all design, manufacturing, purchasing, and test documentation to assure conformance to quality control standards
• This can include review of drawings, specification sheets, production procedures, testing and inspection standards, vendor inspections and customer contract specifications
• Reviews and oversees implementation of engineering change notices and related document change control
• Makes recommendations regarding facilities, equipment, personnel, procedures, and systems to carry out quality control function
• Supervises tagging and quarantine procedures for rejection of in-process, finished product, and component receiving inspection areas
• Authorizes rework, scrap, or return to vendor decisions
• Prepares and reviews complaint (quality) trends
• Reports serious or repeated failures or unreliability in quality of products
• Recommends corrective actions or plans/programs for overall defect reductions in products
• Performs other quality control functions as necessary or as requested
• Gaining understanding of client's needs and requirements and communicating them and quality standards to production teams
• Devising ways to improve manufacturing process to ensure higher-quality goods
• Devising, improving, and reviewing new specifications and procedures for products or processes, and training staff to use them
• Setting requirements for raw materials from suppliers and monitoring their compliance
• Supervising inspectors, technicians, and other staff members and providing guidance
• Ensuring legal obligations are followed and ensuring compliance with regulatory bodies and with quality guidelines
• Overseeing product development procedures to identify any deviations from quality standards
• Inspecting final output, comparing it to requirements, and approving or rejecting final products
• Keeping accurate documentation and performing statistical analysis
• Gaining feedback from clients, attending meetings, submitting reports, and assisting external auditors and inspectors
• Oversee daily operations of business unit or organization
• Ensure creation and implementation of strategy designed to grow business.
• Conducted and completed quality assurance checks for new products.
• Prepared and issued service user questionnaires to solicit feedback and suggestions.
• Performed periodic operational checks of data held within database to uphold quality standards.
• Assessed systems data to meet contractual obligations and identify missing and incomplete information.
• Monitored employee performance while completing tasks for evaluating compliance with company standards.

• To ensure Quality System is strictly being implemented to comply with WQA Quality Assurance and customer specific requirements
• To establish, maintain and control Policies & Procedures for handling Validation & Change Management, Technical Standards, Material / Intermediates receipt, handling and storage, Finished Product Control & Disposition, Self Improvement Program/Internal Audit, Customer Complaints, Learning & Response & Quality System Results Tracking and Improvements and other general procedures
• To establish and maintain Key Performance Indicators (KPIs) and Quality Objectives in all operational areas and ensure their targets are met on regular basis
• To establish, maintain and lead Learning & Development Program including training need matrix, training master plan and its effectiveness ensuring that all site personals are trained and qualified in relevant sections of their work and overall skill level of site is up to the target set through KPIs
• To establish, maintain and lead records maintenance policy and their retention schedules following WQA standards, sector regulations, GRMP and customer's requirement
• To establish, maintain and lead Self Improvement Program (Internal Audits) including SIP annual plan, audit conduction, audit reporting and corrective/preventive action plan to minimize/eradicate identified risks in system and to work on areas of improvements
• To establish, maintain and lead customers complaint handling procedure including root cause finding with defined quality tools, designing CAPA on that and communicating with customer throughout process to ensure 100% customer satisfaction
• To establish, maintain and lead quality alert process in order to take immediate and appropriate actions on reported deficiencies and ensure they are well handled
• To ensure building facilities and equipment is designed, constructed and located to suit function, products and processes for which they are intended and to prevent risk of errors such as contamination, mix-ups or adulteration
• To ensure buildings are designed and maintained in manner that will prevent exterior elements and pests from entering through leaking roofs, holes in walls or poorly fitted doors and any other entrance
• To ensure flow of personnel, materials and processes is logical and efficient
• To oversee site and overall equipment corrective and preventive maintenance, pest control and housekeeping programs in order to ensure they are effectively implemented to facilitate operations and are free of any critical and major potential risk
• To establish, maintain and lead supplier selection, audit and approval procedure in order to ensure that suppliers providing materials/premiums are well qualified to meet customer's requirements
• Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
• To establish, maintain and lead quality assurance financial objectives by estimating requirements, preparing annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
• To develop, maintain and lead quality assurance plans by conducting hazard analyses and risk assessments, identifying critical control points and preventive measures, establishing critical limits, monitoring procedures, corrective actions, and verification procedures
• To validate quality processes by establishing product specifications and quality attributes measuring production, documenting evidence, determining operational and performance qualification
• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations
• Updates job knowledge by studying trends in and developments in quality management while participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments

• Prepares audit schedules and plans on request
• Conducts opening and closing meeting with auditees and manage audit activity as per present conditions
• Ensures compliance with international standard by examining records, reports, operating practices, and documentation
• Verifies assets and liabilities by comparing items to documentation
• Completes audit work papers by documenting audit tests and findings
• Appraises adequacy of internal control systems by completing audit questionnaires
• Communicates audit findings by preparing final report; discussing findings with auditees
• Complies with federal, state, and local security legal requirements by studying existing and new security legislation; enforcing adherence to requirements; advising management on needed actions
• Prepares special audit and control reports by collecting, analyzing, and summarizing operating information and trends
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contributes to team effort by accomplishing related results as needed
• Reporting audit work to certification committee and coordinates with impartiality committee if needed
• Follows complaints from auditees on request of quality manager.

As Head Quality Assurance & Compliance to act as staff to CEO and Corporate Compliance Committee by monitoring and reporting results of QMS & Compliance/ethics efforts of company and providing guidance for Board and senior management team on matters relating to QMS & Compliance. The Head Quality Assurance & Compliance, together with Corporate Compliance Committee, is authorized to implement all necessary actions to ensure achievement of objectives of an effective Quality Management System (QMS) and Compliance Program.

• Develops initiates, maintains, and revises policies and procedures for general operation of QMS & Compliance Program and its related activities to prevent illegal, unethical, or improper conduct.
• Manages day-to-day operation of QMS & Compliance Program.
• Develops and periodically reviews and updates Standards of QMS & Compliance Program conduct to ensure continuing improvement.
• Collaborates with other departments (e.g., Risk Management, Internal Audit, Employee Services, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution.
• Consults with corporate attorney as needed to resolve difficult legal QMS & Compliance issues.
• Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending initiation of investigative procedures. Develops and oversees system for uniform handling of such violations.
• Acts as an independent review and evaluation body to ensure that QMS & Compliance Issues/concerns within organization are being appropriately evaluated, investigated and resolved.
• Monitors, and as necessary, coordinates QMS & Compliance activities of other departments to remain abreast of status of all compliance activities and to identify trends.
• Identifies potential areas of QMS & Compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in future.
• Provides reports on regular basis, and as directed or requested, to keep Corporate Compliance Committee of Board and senior management informed of operation and progress of QMS & Compliance efforts.
• Institutes and maintains an effective QMS & Compliance communication program for organization, including promoting (a) heightened awareness of Standards of Conduct, and (b) understanding of new and existing QMS/Compliance issues and related policies and procedures.
• Works with Human Resources Department and others as appropriate to develop an effective QMS & Compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.
• Monitors performance of QMS & Compliance Program and relates activities on continuing basis, taking appropriate steps to improve its effectiveness.

• Systemize information exchange within chain of command with respect of compliance service and other official matters
• Handling Public Relation matters regarding employer satisfaction subject to Mobilink products
• Conduct of training sessions for new hiring's and existing teams
• Conduct of evacuation drills according to emergency procedures
• Configuration of Cell Site visit reports
• Taking care of all compliance matters in entire region
• Smooth and positive implementation of all compliance policies & procedures at new build outs
• Making sure of affective functioning of CCTV, Fire Alarm System & Access Control System at all locations of C-III
• Conduct joint investigation whenever required /deem necessary
• Keep close watch over team for proper conduct and discipline and recommend necessary disciplinary action whenever required.
• Evaluated policies for technical feasibility and potential constraints.
• Reviewed competing policies to seek out useful strategies for integration into current policy structures.
• Encouraged dialogue about policy changes, leveraging information to better target initiatives and serve identified needs.
• Outlined recommendations in detailed reports founded on data-driven insights.
• Assessed expectations of participants of programs to better understand policy impacts.
• Examined established policies to identify weaknesses and needed updates.
• Consulted interested parties and specific stakeholders to gather information for new policies and updates.
• Collaborated cross-functionally to evaluate and mitigate interactions.
• Determined likely financial implications of proposed policy changes.
• Presented reports to interested groups or stakeholders and fielded questions.
• Built positive relationships with local representatives to stay current on needs and understand policy impacts.
• Developed threat and risk assessments with ranked response options.
• Drafted new policy documentation and briefing papers.
• Worked within communities to build trust and compile data for future policy changes.
• Oversaw implementation of new policies and adapted plans to meet overall objectives.
• Facilitated communication between government agencies, citizens and businesses.
• Advised on preferred options between available policy recommendations.
• Compared current programme operations against policies and highlighted gaps.