Micros
Hi, I’m
Navin Shetty
Restaurant Operations Manager
Riyadh,01
If you really look closely, most overnight successes took a long time.
Steve Jobs
Work Preference
Summary
Dynamic Manager with 18+ years of success in multi-unit restaurant leadership, concept launches, and operational excellence across renowned brands including Nino Italian Restaurant, Madeleine International Cuisine, Kyoto Japanese & Korean Food (India), Rococoa French Cuisine, KFC (QSR India), Mocha Café (Mexican & Italian), Monginis Pastry, and Chakra Indian Bistro. Expert in cost control, P&L management, and team development, with a strong record of boosting profitability and guest satisfaction. Experienced Consultant skilled in strategy, problem-solving, and performance optimization across diverse F&B segments.
Overview
20
years of professional experience
3
Certifications
3
Languages
Work History
Free Lance
Consultant Manager
12.2024 - 10.2025
Job overview
- Spearheaded the launch of a new concept specializing in Indian cuisine.
- Oversaw operational setup, staffing, vendor onboarding, and menu finalization.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Developed comprehensive training programs for staff, enhancing team performance and skill sets.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
- Oversaw supply chain management, ensuring timely delivery of products and services to customers.
Adyaf Gulf Co. Ltd
Multi Unit Manager
04.2024 - 11.2024
Job overview
- Managed multiple units for Madeline & Haji Tikka brands across Riyadh.
- Achieved cost control targets and ensured consistent customer service excellence.
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
- Increased employee retention rates by developing comprehensive onboarding programs for new hires.
- Continuously enhanced skillset as an Area Operations Manager through professional development courses, industry seminars, and networking events.
- Exceeded regional sales targets consistently by cultivating strong relationships with key clients and partners.
Kharafi Global, KSA
Area Operations Manager (Nino & Rococoa)
08.2018 - 01.2021
Job overview
- Supervised multi-brand operations, optimizing profitability while upholding brand standards.
- Implemented targeted marketing initiatives that resulted in increased brand recognition within the region.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Established effective communication channels between departments, improving collaboration and information sharing across the organization.
- Developed successful strategies for inventory control, reducing waste, and minimizing stock discrepancies.
- Improved overall operational efficiency by streamlining processes and implementing new systems.
Kharafi Global, KSA
Restaurant General Manager (Nino)
08.2015 - 08.2018
Job overview
- Led daily operations, financial reporting, and inventory management for flagship outlets.
Kharafi Global, KSA
Assistant Restaurant Manager (Nino)
08.2011 - 08.2015
Job overview
- Supported the GM in team management and operational oversight.
Kharafi Global, KSA
Restaurant Supervisor (Nino)
08.2009 - 08.2011
Job overview
- Maintained guest service quality and operational efficiency on the floor.
Dodsal Corp. Pvt. Ltd, India
Assistant Restaurant Manager (KFC)
01.2006 - 07.2009
Job overview
- Supervised restaurant operations, meeting sales and customer service targets.
Education
Indira Gandhi National Open UniversityIN, DELHI
Bachelor from Tourism & Hospitality Studies
01.2020
University Overview
Bachelor In Tourism & Hospitality Studies(BTS)
Skills
Analytical problem-solving
Certification
Culinary Arts (Cookery)
PASSPORT DETAILS
- Nationality : Indian
- Date of Birth : 15-January-1985
- Passport Number :- W8900520
- Iqama No: 2567977430 (Transferable)
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Languages
English
Advanced (C1)
Timeline
Consultant Manager
Free Lance
12.2024 - 10.2025
Multi Unit Manager
Adyaf Gulf Co. Ltd
04.2024 - 11.2024
Area Operations Manager (Nino & Rococoa)
Kharafi Global, KSA
08.2018 - 01.2021
Restaurant General Manager (Nino)
Kharafi Global, KSA
08.2015 - 08.2018
Assistant Restaurant Manager (Nino)
Kharafi Global, KSA
08.2011 - 08.2015
Restaurant Supervisor (Nino)
Kharafi Global, KSA
08.2009 - 08.2011
Assistant Restaurant Manager (KFC)
Dodsal Corp. Pvt. Ltd, India
01.2006 - 07.2009
Indira Gandhi National Open University
Bachelor from Tourism & Hospitality Studies